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Resume:
Teri Villaverde
Kansas City, KS *****
************@*****.***
Graduate of Western Illinois
University BA of Science,
Criminal Justice
Administration, Minor in
Accounting and Business
Professional Experience
Freelance Administrative Consultant
Summit Operations & HR Solutions, Remote
January 2025 – Present
● Provided comprehensive administrative
support to small business clients, including calendar management, meeting coordination, and document preparation
● Managed vendor communications and supply procurement, improving resource availability for growing teams
● Handled client billing, tracked receivables, and supported general bookkeeping tasks, ensuring accurate financial records
● Streamlined internal processes and implemented organizational tools that enhanced daily workflow and team communication
Administrative Assistant
Burns & McDonnell, Kansas City, MO
July 2024 – December 2024
● Delivered high-level administrative support to department leaders, ensuring smooth daily operations through expert calendar management, meeting coordination, and travel planning
● Streamlined internal communication processes and maintained accurate, confidential personnel files, directly improving onboarding speed and team integration
● Oversaw vendor relations and procurement, keeping office supplies fully stocked and organized to reduce downtime
● Coordinated company-wide and client-facing events, enhancing internal collaboration and client satisfaction
● Improved workflow efficiency by standardizing document tracking and supporting compliance requirements using Microsoft Office Suite and internal systems Administrative Coordinator
Moran, Remote
September 2023 – March 2024
● Provided key administrative support to executives and cross-functional teams, increasing operational efficiency and reducing administrative delays
● Managed HR-related tasks such as scheduling trainings, maintaining personnel records, and assisting with onboarding efforts
● Supported recruitment efforts by preparing and posting job listings, ensuring accuracy and timeliness across job boards
● Processed invoices and expense reports while maintaining vendor relationships, contributing to streamlined budgeting and cost control
● Served as a professional point of contact for both internal stakeholders and external partners, improving communication and responsiveness Executive Assistant
Incite Design Studio, Kansas City, MO
September 2022 – September 2023
● Provided direct executive-level support to senior leadership, managing complex calendars, coordinating meetings, and handling confidential correspondence
● Prepared presentations, project documentation, and internal reports to support design and client initiatives
● Acted as liaison between executives, clients, and internal teams, ensuring smooth communication and timely follow-ups
● Coordinated travel logistics, expense reporting, and office operations to support a fast-paced creative environment
Operations Assistant / Franchise Support Assistant Nextaff Group LLC, Overland Park, KS
February 2021 – September 2022
● Provided executive-level administrative support to the CEO, COO, and department managers, contributing to seamless franchise operations across multiple states
● Spearheaded onboarding and system setup for new franchisees and employees, enhancing the onboarding experience and reducing setup time
● Coordinated internal office supply needs and custom inventory management to support growing franchise operations
● Organized facility upgrades and internal events, including vendor coordination, décor, and catering, improving employee satisfaction and engagement
● Acted as first point of contact for worker’s compensation claims, ensuring timely and accurate case handling
Accounts Receivable Specialist
Lockton Affinity, Overland Park, KS
December 2019 – November 2020
● Managed client billing and payment application, improving receivables turnaround time
● Followed up on past due accounts and facilitated credit/debit memo approvals, reducing outstanding balances
● Ensured cash reconciliation accuracy, contributing to clean monthly financial closes Accounts Receivable Specialist
24/7 Express Logistics, Kansas City, MO
July 2018 – December 2019
● Started out in dispatch guiding and dispatching 10-20 drivers at any given time, while also auditing for the accounting department for previous 3 years on specific clients
● Was promoted to accounting
● Communicated with clients regarding invoices and payments, strengthening customer trust and reducing disputes
● Supported monthly AR reporting and reconciliations for accounting team
● Communicated with clients regarding invoices and payments, strengthening customer trust and reducing disputes
● Made collection calls as needed
Marine Product Support Specialist
Garmin International, Olathe, KS
June 2017 – July 2018
● Provided customer support for marine products and troubleshooting
● Issued and processed orders
● Tested new product lines to identify and report any glitches and bugs before release
● Handled product returns and replacements
Manager of Member Services
Kansas City Metropolitan Bar Association, Kansas City MO 2017 - 2018
● Supported the Director with administrative tasks and revenue tracking
● managed outgoing mailings and prepared meeting rooms for board meetings and rentals including food and drinks
Mate, Stew, Deckhand
M/Y On a Roll, Miami, FL up to Maine
2010 - 2016
● Managed assets and subcontractors for exterior and interior jobs of a 200 ton private yacht
● Coordinated travel arrangements for owners and guests, also provisioned for extended trips in and out of the country
● Maintained vessels cleanliness, compliance, and safety equipment
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