Scrum Master Project Management

Shane George Putharickal

***********@*****.*** / 818-***-**** / Los Angeles, USA

https://www.linkedin.com/in/shanegeo

Certified Scaled Agile Framework SAFe 6 Certified Scrum Master, Agilist, Professional Scrum Master (PSM I), Professional Scrum Product Owner (PSPO I), Project Management Professional (PMP) Professional Summary

PSM I & SAFe 6.0 Certified Scrum Master with 20 years of IT experience, including over a decade dedicated to Agile development. Expertise in leading technology projects across all phases, leveraging Agile Scrum methodologies, and over 12 years of experience as a Scrum Master. Proficient in facilitating sprint planning, daily stand-ups, and retrospectives, while utilizing tools such as Jira and DevOps. Committed to enhancing team efficiency and promoting a culture of continuous improvement within distributed teams. Work Experience

Board of Supervisors, Los Angeles County – Sr. Scrum Master 06/2017 - Current Los Angeles, CA

• Served as Scrum Master for 2 Agile teams (19 members)

• Led daily Scrum stand-up meetings and Agile sprint planning sessions to assess progress and synchronize activities across teams.

• Maintained DevOps dashboards and Sprint boards that displayed key Agile metrics, including sprint progress and velocity charts.

• Assisted teams in identifying and mitigating sprint-level dependencies and risks.

• Collaborated with the Product Owner to prioritize and evaluate deliverables from software development teams.

• Delivered Agile coaching and mentorship to enhance team understanding of Agile principles, boosting productivity and improving Scrum processes.

• Drafted comprehensive User Stories and Acceptance Criteria through collaboration.

• Participated in requirements gathering, data migration, and deployment of Dynamics 365/CRM projects.

• Developed test scenarios and conducted User Acceptance Testing (UAT) with stakeholders.

• Contributed to strategic planning and the definition of delivery roadmaps with senior stakeholders.

• Served as the primary liaison with client leadership, aligning expectations and promoting transparency in Agile transformation initiatives.

• Played a key role in strategic planning and defining the delivery roadmap in close collaboration with senior client stakeholders.

• Championed Lean-Agile values and principles across multiple environments, successfully guiding cross- functional teams in adopting agile best practices to enhance velocity, alignment, and value delivery.

• Collaborated with Product Management, Product Owners, and teams to manage release planning activities, including identifying features, establishing release objectives, and defining the scope of releases.

ARRIS Group, Inc - Sr. Scrum Master 08/2013 - 10/2015

• Served as Scrum Master for up to 2 Agile teams and product owner of 1 team.

• Led a software development team as Scrum Master to deliver new product features in the home Customer Premises Equipment (CPE) domain.

• Guided teams in creating a sophisticated six-tuner set-top box specifically designed for Verizon customers in the United States.

• Developed features for middleware modules, including diagnostics, TR-069, dynamic persistent logging for debugging, log uploads, closed captions, and auto-provisioning.

• Served as Scrum Master for the ASL project, ensuring cross-platform compatibility on ARRIS CPE devices.

• Skilled in efficiently debugging, detecting, and resolving issues.

• Drafted user stories, estimated tasks, and documented processes to ensure seamless project execution.

• Facilitated Sprint planning, stand-up meetings, Sprint reviews, and retrospectives to optimize Agile workflows.

• Managed software development for Unix and Linux based systems. Motorola Inc. – Scrum Master 05/2004 - 07/2013

• Led the diagnostics team in the home CPE and Network divisions as Scrum Master. Developed and implemented over 600 diagnostic data model parameters.

• Managed and served as Scrum Master for Verizon's auto provisioning application.

• Oversaw IPTV-specific advancements for products originating from Japan and directed the integration of third-party vendors.

• Implemented Agile practices throughout the entire department while collaborating with Scrum teams working in a SAFe environment in Linköping, Sweden, during an assignment with Motorola.

• Facilitated effective project planning, tracking, and task allocation across teams.

• Collaborated with teams as both Scrum Master and Product Owner to ensure project success.

• Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.

Core Skills

Stakeholder Management, Enterprise Agility, Agile coaching, Scrum Implementation, Backlog Refinement, Jira/DevOps reporting, Resolve impediments, Iteration Review, SAFe Framework, Conflict Resolution, Lean Agile, Team Retrospective, T-Shirt Sizing, System Thinking, PI Inspect & Adapt, Scrum & Continuous Integration, Agile Metrics, Sprint Planning, SCRUM, KANBAN, Product Development, Continuous Delivery, Product Vision, People Management, Ability to Lead & Adapt, Resolving Conflicts, Scaling Framework, Clear Communication, Flexible Approach, Test-Driven Development, Unit Test, Quality Product, Servant Leadership, Problem Solving, Agile Software Development, Continuous Development, Product Delivery, Effective Communication, Team Building, Mentoring, Interpersonal Skills, Agile Methodology, Capacity Planning, Product Demos, Software Development Lifecycle, Track Progress, Influencing Skills, Continuous Deployment, On Time Delivery, Asana, Microsoft Project, Prototyping, Visio, Axure RD, Microsoft Office Education

• Campbellsville University, Kentucky

Master of Science: Information Technology Management

• University of Calicut, India

Bachelor of Engineering: Electronics and Communications Certifications

• SAFe 6 Scrum Master, Scaled Agile Inc., 02/24

• Professional Scrum Master I (PSM I), Scrum.org, 04/17

• Professional Scrum Product Owner I (PSPO I), Scrum.org, 06/17

• Project Management Professional (PMP), Project Management Institute (PMI), #1974667, 10/16

• Project Management Certificate, University of California, Los Angeles (UCLA), 2016 Awards

• NACo Achievement Awards, 2023, Digitize and Automate the Employee Onboarding Process

• NACo Achievement Awards, 2023, Advanced Technology Solutions: Enhancing Workplace Complaint Investigations

• NACo Achievement Awards, 2021, LA County BOS Virtual Board Meetings

• Laurel Hummel Scholarship, Fall 2016, UCLA

• Bravo Awards, Motorola, Numerous awards in recognition of outstanding project results

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