Customer Service Warehouse Associate

Amiah Roberson

**** * ****** ***

Chicago, IL ***49

773-***-****

*************@*****.***

Skills

Teamwork (Expert), Package handling (Expert), Communication (Expert), Restocking (Expert), Customer service (Expert),Cash register (Expert), Monitoring (Expert), Patrolling (Expert), Food preparation (Expert), First aid (Expert),

Leadership (expert), Lime management (expert). Safety training (Exert). Attention to detail (Loert)

Situational awareness (Expert), Conflict de-escalation (Expert ), Customer engagement (Expert), Assertiveness (Expert). Safety protocols (Expert).

Experience

Allied universal / security

November 2024 - PRESENT

• Monitor assigned areas ensuring safety and compliance

• Enhance customer satisfaction through attentive service

• Utilize conflict resolution skills to address issues

• Collaborate with team to maintain secure environment Monterrey security / security

March 2024 - October 2024

• Addressed inquiries, enhancing visitor experience and ensuring secure environments.

• Monitored entry points and cameras, maintaining safety with precision and attention.

• Conducted patrols, identifying and mitigating security risks efficiently. Amazon / Warehouse associate

November 2023 - February 2024

• Efficiently sorted packages, ensuring timely and accurate processing.

• Maintained high standards in fast-paced settings for operational efficiency.

Family Dollar / CASHIER

July 2022-September 2023

• Greeted customers, managed transactions, and ensured accurate cash handling.

• Assisted customers in locating products, improving their shopping experience.

• Handled payments with precision, maintaining accurate daily balances.

• Delivered exceptional service, organized store, enhancing overall shopping experience.

Education

Chicago excel academy of Roseland / Highschool diploma August 2018 - June 2022

Professional

Security professional with rich experience in maintaining safe and compliant environments, adept at enhancing customer satisfaction through attentive service and conflict resolution. Skilled in monitoring, patrolling, and team collaboration, with a proven track record in fostering secure and efficient settings. Demonstrates strong communication and teamwork abilities, with aspirations to further develop expertise in safety management.

Contact this candidate