Customer Service Operations Manager
Resume:
KEMBERLY THOMPSON
CUSTOMER SERVICE
®) 573-***-****
@) ********@******.***
QO 314 9th Street Park Hills, MO
About Me
My experience has given me the ability to be flexible in many fields. There were
many days when my teams and were given tasks that required us to learn new
skills on the fly and have them mastered quickly in order to see the most efficient
results. Customer satisfaction, efficiency, and safety are the driving factors
behind all of my work days.
Experience
First State Community Bank 2015-2022
Assistant Market Operations Manager
e Weekly checks for office inventory
© Ordering and updated office inventory as needed
Daily balancing for the bank's total funds
Daily management of customer accounts for existing customers
Opening accounts for new customers
Advising new and existing customers
Walmart Supercenter 1990-2015
Bakery Department Manager
Cashier
Customer Service Manager
Electronic Department Manger
Photo Lab Department Manger
Toy Department Manger
e Provide high-quality customer service to guarantee satisfaction
e Daily inventory checks
e@ Order inventory
e Restocking and rotating existing inventory
e Schedule and organize the team for maximum customer service and
inventory management
e Complete daily tasks
e Train associates
© Communicate the needs of the store with department heads
e Provide assistance in the areas of the store with the highest current
need
Education
© Central R3
High School-
1986
Related Skills Reference
* leadership Donna Curdt
© time- Loan Coordinator-FSCB
Phone
management
© flexibility
@ quick learner
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