Data Entry Customer Service

ESL teacher with *+ experience in teaching students from grades 1-12. Skilled in class room management, oral presentation, and book keeping entry for attendance and grading. Entry clerk with 5 years of experience in maintaining accuracy and efficiency in data management. Skilled in time management, attention to detail, and customer service, with proven abilities in team collaboration and organizational skills.

Committed to enhancing data entry processes while fostering a supportive and productive team environment. Employment history

July ‘22-Feb ‘25

Tutor

Kidspass

• Tutored 7th and 9th graders

• Provided help and aid to 7th grade science, reading and writing

• Tutored 9th grade algebra

Nov’16-Jul’17 & Jun’19-Jan’20

ESL Teacher

Transworld Schools

• Instructed and taught speaking, listening, reading, writing, and grammar

• Taught business English classes

• Attendance book keeping, exam preparation, and grading

• Substituting when necessary for other teachers

Aug 1997 - Mar 2001

Teller

Wells Fargo Bank at Moraga, CA

• Guided customers through financial services, provided tailored solutions for banking needs, and maintained strong relationships with account holders

• Implemented strict security protocols for cash handling, verified documentation authenticity, and prevented fraudulent transactions

• Partnered with branch team to streamline service delivery, reduce wait times, and enhance overall customer satisfaction

Nov 1996 - Jun 1997

Video Rental Clerk

City Video at Moraga, CA

• Processed daily transactions accurately, tracked late returns, and organized video library of 2,000+ titles to ensure optimal shelf arrangement

• Assisted diverse customers in selecting films, resolved billing disputes professionally, maintained a clean, and welcoming store environment

Skills

time management attention to

detail

Skillful

customer service

Experienced

Data Entry

Experienced

Expert

Team

collaboration

Experienced

organizational

skills

Experienced

Education

Jan 2001 - Jun 2004

Computer Multimedia

California State East Bay at Hayward, CA

Languages

English Farsi

Native Proficient

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