Customer Service Security Officer

Amara Marye Neal IV

***********@*****.*** 586-***-****

OBJECTIVE

Seeking employment in the human services/administrative field and customer service. Also working with individuals in order to enhance my educational and professional skills in a stable and dynamic work environment.

EDUCATION

Oak Park Education Center High School Graduated: June 2013 WORK EXPERIENCE

Walmart Roseville, MI Cashier June 2024 - Present

● Operate cash register to accept and distribute cash.

● Assist customers with product knowledge.

● Detailed cleaning in designated areas.

● Restock removed items from shelves.

Pridentual Security Company Taylor, MI

Security Officer October 2020 - May 2021

● Observed each checkpoint of the location to help prevent theft.

● Completed walk-thru of the store to keep staff, customers and myself safe from any danger.

● Observed and documented any suspicious activities that occurs in-store Ruth Ellis Center Highland Park, MI

OTIS Internship Aid July 2017- October 2023

● Participated in the discussing and planning of policy changes within the Child Welfare System and other members on the Journey-Ahead committee.

● Collaborated and facilitated trainings for social workers in the Child Welfare System.

● Assisted with the development of surveys for youth who previously had contact with workers in the childcare system.

● Communicated with other staff members to keep everyone updated on customer service issues and needs.

Growing Detroit’s Young Talent Highland Park, MI Intern July 2015-August 2018

● Provided resources and referrals to homeless youth that came into the drop-in center

● Cooked for homeless youth that came to the drop-in center throughout the week

● Passed out safe-sex kits and hygiene products to youth

● Communicated with staff members to keep everyone updated on customer service issues and needs within the drop-in center during youth hours.

Sunshine Home Healthcare Oak Park, MI

Healthcare Aid January 2014 - March 2015

● Provided healthcare and support to patients in a medical facility.

● Provided basic physical assistance to patients, feeding patients according to their dietary needs.

● Took patients vital signs and documented them.

VOLUNTEER SERVICES

Trans Women Are People 2: March 2015-Present

Chairperson: January 2019-Present

Operating and planning events to help give the transgender community a bigger voice and helping to give them a better future.

Youth Advisor Board Member: March 2015-March 2019

Helped to shape the future of The Ruth Ellis Center through planning, advocacy, and activism. Trans Youth Advisor Board Member: January 2018-April 2018 Coordinated, educated, and brainstormed events for the transgender community centered around risk reduction and safer sex.

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