VA's, Customer service Agent
Resume:
Shanikee
Wright-Coombs
Contact
Education
Phone
**********************@*****.***
Foreman’s Hill, Moneague P.O., St. Ann
Address
A highly motivated and capable individual with outstanding time management skills, interpersonal skills, and a dynamic team player, as well as a willingness to learn new skills and approaches. Seeking to work in a reputable and spirited organization where my skills can be successfully and efficiently utilized. Experience
Interpreting prescriptions written by optometrists or ophthalmologists also assist in selecting frames, taking measurements, and ensuring the proper fit and comfort of eyewear. Educate patients on lens care and maintenance. Cash out prescriptions, swipe health cards and help customers fill out claim sheets for health insurance agency or to the police federation.
Stock taking, monthly report of the business on daily operations and check inventory and restock inventory.
Ophthalmic Dispenser
2020 - 2021
Optical Solution International Ltd 60 Main Street, Ocho Rios, St.Ann
Tanya Gabbidon
Phone:
Supervisor
Shanice Brown Green
Phone:
Supervisor
Ocho Rios High
CXC’s -(7)
2019
Client
Communication
Computer
Adaptability
Skills
Ocho Rios High
JSC’s -(5)
2018
English Language
Science
Social Studies
Officer Administration
Principle of Business
Principle of Accounts
Electronic Documents and
Preparation Management
Mathematics
English Language
Biology
Science
Civics
Certificates
Business Administration
NCTVET’s-(2)
Customer Service
Microsoft Word
Microsoft Excel
PowerPoint
Managed bookings and reservations using advanced reservation systems. Handled customer inquiries and provided detailed information on services and policies.
Assisted with cancellations, modifications, and payment processing. Delivered exceptional customer service, resolving issues promptly. Maintained accurate records of all reservations and transactions. Sales And Reservation Agent
2022 & 2024
Ibex Global Drax Hall, Lot 5 Greenwich Park, St. Ann 2025
Golden Gates Realty, Ocean View Mall, Ocho Rios, St. Ann Personal Assistant / Property Manager
Manage calendars, schedule appointments, and organize meetings. Handle email and phone correspondence professionally. Run personal errands as needed by the employer.
Oversee daily operations of vacation rental properties. Manage bookings, check-ins/check-outs, and guest communications. Coordinate housekeeping, maintenance, and repairs promptly. Ensure properties are well-stocked, clean, and guest-ready at all times. 2025
The Rib kage Pit Stop North South Highway, Unity Valley Rest Stop, St. Ann Cashier
Process daily monetary transactions from customers including cash, credit and debit cards payments using point-of-sale systems.
Balanced cash drawer at the start and end of shifts, ensuring accuracy and accountability.
Assisted customers with menu inquiries, price checks. Optical Solution International Ltd The Rib kage Pit Stop
Contact this candidate