Customer Service Distribution Center

DARRIN HARDY

Oswego, IL 708-***-**** ********@*****.***

SUMMARY OF QUALIFICATIONS

Hardworking and motivated team member with dependable experiences. Manages time effectively to ensure deadlines are met and works well as a team player and individual contributor. Communicates effectively so that all parties are informed. Consistently provides excellent customer service.

PROFESSIONAL SKILLS

GPS Navigation

Vehicle Maintenance

Customer Service

Attention to Detail

Safety Focus

Pre/Post Trip Inspection

Teamwork

Problem Solving

Communication

Troubleshooting

Dedication

Dependability

PROFESSIONAL EXPERIENCE

Quality Distribution Center Franklin Park, IL

Driver Assistant December 2014 – January 2025

Operated company vehicle to deliver Starbucks products around the Midwest region

Provided excellent customer service and consistently exceeded performance expectations

Performed as the union steward and assisted co-workers with questions and problem solving

Trained and mentored employees and assisted coworkers with questions and problem solving

Picked up items to take back to the distribution center and operated lift gates for unloading

Inspected vehicles prior to departure consistently to ensure safe operations

Wheels of Chicago Chicago, IL

Automotive Technician August 2012 – November 2014

Dismantled damaged vehicles to triage and inspect repairs

Worked with insurance companies to complete estimate

Performed repairs and provided excellent customer service

Followed company practices and safety protocols to avoid risks

Accurately processed necessary paperwork related to reports and record keeping

Proactively communicated maintenance needs and quality and safety issues

Ensured constant communication with management on daily activities and operations

Read work orders and managed inventory control and workstation cleanliness

EDUCATION

Mather High School, Chicago, IL – Diploma

TECHNICAL SKILLS

Computer: Microsoft, Google Software and Internet Browsers; Hardware and Social Media Apps

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