Scrum Master Senior

Suvendu Mishra

*********@*****.*** • 303-***-**** • Westminster, CO, USA

SUMMARY

Certified and experienced Senior Scrum in Agile environments leading cross-functional teams, facilitating Scrum ceremonies, and championing Master with over 15 years the implementation of agile principles across enterprise-level software projects. Proven success driving the adoption of agile methodologies, removing impediments, mentoring teams, and ensuring timely delivery of scalable, secure, and user-centric solutions. Adept at coordinating between product owners, development teams, and stakeholders to foster collaboration and continuous improvement. Strong background in IT project management, backlog grooming, sprint execution, and performance tracking.

CORE COMPETENCIES

• Agile/Scrum Facilitation & Coaching

• Sprint Planning, Reviews & Retrospectives

• Impediment Resolution & Risk Mitigation

• Cross-functional Team Collaboration

• Metrics Reporting & Burndown Management

• Stakeholder Communication

• JIRA, Confluence, Rally, Azure DevOps

• Technical Background: .NET, Python, SQL, Power BI,ETL, REST APIs

EXPERIENCE

Colorado Access – Technical Product Owner & Senior Scrum Master

Jul 2023 – June 2025, Denver, CO

• Facilitated daily standups, sprint planning, reviews, and retrospectives for agile development teams.

• Guided teams and stakeholders in Agile/Scrum practices, ensuring adherence to the Scrum framework.

• Worked with product owners to refine backlogs and write actionable user stories and acceptance criteria.

• Acted as a servant leader to eliminate blockers and shield teams from external interruptions.

• Tracked sprint progress using burndown charts and velocity metrics to ensure sprint goals are met.

• Made sure proper User stories are Definition ready and groomed with Acceptance Criteria so that Stories could be Estimated and sized properly.

• Led API development projects integrating Genesys Cloud IVR data using Python and automate data ingestion for analytics and reporting.

• Enhanced communication with cross-functional stakeholders including UI/UX designers, DevOps, and BI analysts.

• Spearheaded Microsoft Power Automate integration for SSIS job orchestration to improve job scheduling efficiency.

OpenText – Senior Agile Tech Coordinator

Aug 2022 – May 2023

• Oversaw multiple scrum teams working on cybersecurity and threat detection solutions across Windows, Mac, and mobile platforms.

• Facilitated all scrum ceremonies and worked closely with architects and developers through full SDLC.

• Acted as a scrum leader to eliminate blockers and shield teams from external interruptions.

• Tracked sprint progress using burndown charts and velocity metrics to ensure sprint goals are met.

• Facilitated Epic Envisioning helping Product Owners to make Definition ready of Jira user stories.

• Plan and co-ordinate the sprint releases and release milestone for Malware, Threat prevention Webroot software solution for desktop, Android and IOS versions.

• Addressed team impediments proactively and supported backlog prioritization to align with product goals.

• Did Backlog Grooming, Daily Scrum, Mid Sprint review, retrospectives to check the progress of Releases/Fixed version.

• Prepare and share confluence page with all the sprint metrics to track sprint progress using burndown charts and velocity metrics internal teams and stakeholders to ensure sprint goals are met.

IHS Markit (S&P Global) – Senior Scrum Master

Oct 2019 – Aug 2022, Boulder, CO

• Coordinated PI planning and managed dependencies across Agile Release Trains in SAFe environment.

• Developed sprint metrics, tracked progress, and facilitated continuous delivery via CI and agile discipline.

• /CD pipelines.

• Released big and complex projects like Apigee, Dev Portal & custom API releases for the Financial customers of HIS Markit who use Markit’s Saas products.

• Made sure the team followed Definition of Done as agreed by the working agreement.

• Acted as Scrum Master for DevOps and component teams, maintaining team health

Dish Network (Wipro) – Technical Scrum Master / Product Owner

Dec 2018 – Oct 2019, Englewood, CO

• Led WFM agile team to deliver Oracle Field Service integrations and UI/UX features.

• Partnered with business to convert requirements into prioritized user stories and backlog items.

• Enabled continuous delivery by aligning roadmap with Dev/QA/DBA teams.

• As a Scrum master to eliminated distractions for the teams and made them self organized.

• Released huge complex project like in Home Service in time and budget to the business users successfully.

• Acted as main point of contact for business, engineering and stakeholders to ensure production releases meet proper SDLC.

Allscripts (TEKsystems) – Senior Scrum Master

Apr 2018 – Dec 2018, Broomfield, CO

• Facilitated Scrum of Scrums and agile ceremonies for remote/offshore teams under SAFe methodology.

• Led EHR-Paragon project delivery with a focus on backlog grooming, sprint execution, and delivery.

• Responsible to work with Product owners to create and accepts technical User stories with flushed out Acceptance criteria and make the user stories Definition of Ready.

McKesson Provider Technologies – Development Manager & Senior Scrum Master

Jul 2009 – Mar 2018, Westminster, CO

• Led Agile teams in delivering healthcare software and managing post-live support.

• Guided teams through SAFe ceremonies, PI planning, solution demos, and continuous improvement.

• Sr. Scrum Master for multiple Scrum teams including remote and offshore resources in a SAFe across Agile Release Train and facilitating Scrum of Scrums.

• -Scrum Master responsibilities include facilitating continuous integration by doing daily Scrum, backlog grooming of user stories, sprint planning, clearing impediments, assigning resources to projects, and tracking progress. Engaging Stakeholders/Customer throughout Program Increment planning, Solution demo & software delivery cycle in a SAFe agile software development method

• Balanced team velocity and sprint commitments while managing stakeholder expectations.

EDUCATION

MS in Computer Science – IGIT, India

CERTIFICATIONS

• Certified Scrum Master (CSM) – Scrum Alliance

• Certified SAFe 4 Product Owner/Product Manager – Scaled Agile

• ICAgile Certified Professional – Agile Product Ownership

TOOLS & TECHNOLOGIES

JIRA, Confluence, Rally, Azure DevOps, .NET, Python, SQL, SSIS,ETL REST APIs, PowerBI, GitLab, Microsoft Power Automate

LOCATION & WORK ELIGIBILE

• U.S. Citizen – Eligible for any employer without sponsorship

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