Area Manager L4 (Amazon), data analytics, logistics, KPI reporting
Resume:
Michael Hawkins Data Analyst
*******.***********@*****.***
Little Rock, Arkansas
linkedin.com/in/michael-hawkins-a68a5332a
Profile
Driven Mathematics graduate with proven ability to solve complex problems, streamline operations, and lead data- driven improvements. Ready to bring analytical thinking and executional strength to organizations seeking impact and innovation.
Professional Experience
2024 – present
Little Rock, Arkansas
Area Manager [L4]
Amazon.com, Inc.
•Led a team of 60+ associates in a high-volume fulfillment environment, ensuring operational excellence in safety, quality, and performance metrics.
•Drove a 51.28% improvement in packer quality by designing and implementing a process audit system, reducing errors and rework costs.
•Monitored and optimized support bucket allocation, enabling better budgeting decisions and driving labor innefficiency down by 7%
•Trained, coached, and developed associates to meet and exceed performance goals
•Collaborated cross-functionally with area managers, finance, and support teams to identify root causes and deploy scalable solutions. 04/2023 – 09/2023
Daytona Beach, Florida
Cybersecurity Research Intern
NSF-REU
•Conducted research on cybersecurity vulnerabilities in UAV machine learning protocols, with a focus on threat detection and mitigation strategies.
•Collaborated with a multidisciplinary team to simulate cyber-attack scenarios and assess UAV resilience under adversarial conditions.
•Co-authored a literature review on UAV cybersecurity frameworks and presented findings to faculty and program sponsors.
•Gained hands-on experience with secure communications protocols, UAV control systems, and the fundamentals of machine learning in autonomous technologies. Education
2021 – 2024
Little Rock, Arkansas
Bachelors of Science in Mathematics
Philander Smith University
08/2018 – 05/2021
Hot Springs, Arkansas
High School Diploma [Capstone Concentration Engineering and Design] Arkansas School for Mathematics, Sciences, and the Arts Skills
Data Analytics
Project Management
KPI Tracking and Reporting
Microsoft Office
Languages
English Arabic Japanese
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