Customer Service Medical Billing

Amy Knocke

Billing Specialist-Medical Receptionist

New Providence, PA 17560

*********@*****.***

+1-717-***-****

Professional Summary

YTI Graduate, seeking a position in the medical field to utilize skills and career training. Skilled in customer service, administration and multi-tasking. Experience in charge entry, demographics, insurance payment posting, insurance verification, and Possesses a great work ethic and commitment to succeed. Authorized to work in the US for any employer

Work Experience

Medical billing & claims resolution

Campus Eye Center-Lancaster, PA

July 2015 to October 2018

Responsible for data entry of all.patient demographics, scheduled appointments for 5 doctors. Claim submission and resolution. Submit claim appeals for claims not paid. Responsible for making sure all workers comp and auto related claims were submitted with all office notes. Monthly AR reports and patient billing

Billing Specialist

FOI Solutions-Exton, PA

February 2012 to June 2015

Entering Patients Demographics

Charge Entry

Verifying Insurance

Monthly A/R s on Numerous Clients

Education

Diploma in Medical Billing and Coding

Lancaster Campus

February 2012

Skills

• Mentoring

• Customer service

• Supervising experience

• Time management

• Google Docs

• Medical Office Experience

• Clerical experience

• ICD-9

• Medical terminology

• HIPAA

• Cash register

• Anatomy knowledge

• EMR systems

• Phone etiquette

• Hospitality

• Typing

• Physiology knowledge

• Guest services

• Bookkeeping

• Anatomy Knowledge

• Organizational skills

• Computer skills

• Cash handling

• Google Suite

• Driving

• English

• Front desk

• Purchasing

• Medical Coding

• Medical coding

• Patient care

• CPT Coding

• Windows

• Medical records

• POS

• Account management

• Medical billing

• Administrative experience

• Sales

• Workers' compensation law

• Analysis skills

Additional Information

SKILLS/RELATED COURSEWORK:

ICD-9 and CPT Coding

Health Care Reimbursement

Medical Billing

Transcription

MS Office

Medical Office Procedures

Medical Terminology

Keyboarding 60WPM

Anatomy and Physiology

Customer Service

Zirmed/Navinet

Soft Aid

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