Veronica Allen
Copperas Cove, TX *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Prior Authorization Specialist/ Medication therapy counseling CVS Caremark via Ask consultants-Copperas Cove, TX November 2024 to Present
• Manage high volume of inbound calls from medical offices, pharmacies and beneficiaries.
• Work a prior authorization from beginning to approval or denial.
• Make outbound calls to beneficiaries to review medication list, document medication list and or concerns or any questions. Once review is completed being clinical pharmacist on call to complete review. Pharmacy Technician
Stop N Shop Pharmacy-Newburgh, NY
April 2022 to September 2024
• Input new prescriptions to be filled.
• Take inbound phone calls from customer, medical offices and insurance company’s.
• Manage inventory.
• Order medications from supplier.
• Trained newly hired technicians.
• Returned medications to stock when not picked up on time according to state laws.
• General customer service.
Pharmacy Technician in Training
Walmart-Casper, WY
December 2021 to March 2022
Nursing Assistant
Wilson Care Group-Honolulu, HI
August 2019 to February 2020
Provided daily living activities for patients in home. Beauty Consultant
Fort Jackson Px-Fort Jackson, SC
September 2017 to November 2018
Helped costumers with information and location on different products. Stocked and maintained a clean and happy working space.
Childcare Provider
Department of the Army, Child Development Center-Colorado Springs, CO June 2011 to August 2013
Education
High school diploma
Eastern Wyoming College - Douglas, WY
August 2008 to August 2008
License in nursing assistant
Eastern Wyoming College - Douglas, WY
March 2007 to April 2007
Skills
• Caregiving
• Insurance Verification
• Typing
• Care plans
• Medical Billing
• Acute care
• Home health
• Medication administration
• Home Care
• Hospice Care
• HIPAA
• Pharmacy Technician Experience
• Time management
• EMT experience
• Hospital Experience
• Customer service
• Phone Etiquette
• Microsoft Office
• Vital Signs
• Phone triage
• Patient Care
• Nursing
Certifications and Licenses
Pharmacy Technician License
Pharmacy Technician
July 2024 to July 2026
CPR Certification
Certified Home Health Aide