Product Owner Technical

Shelly Smith

Enterprise Platform Technical Product Owner

Redmond, WA • *************@*****.*** • 425-***-****

Professional Summary

Enterprise Platform Technical Product Owner with extensive experience leading end-to-end product development and platform strategies across telecommunications, automotive, and aerospace sectors. Led 3 teams to modern cloud data platforms, including Snowflake, Redshift, and Kubernetes, etc. with a proven track record of reducing time-to-market, cutting costs, and enabling scalable microservice ecosystems. Effective in aligning enterprise architecture, data governance, and business needs through collaborative leadership and technical execution.

Technical Skills

Platforms: AWS, Azure, GCP • Data: Redshift, Snowflake, SQL • Infrastructure: Kubernetes, Docker, Microservices, Containerized Platforms, CI/CD Pipelines, Auto-scaling Systems

Product: Salesforce, AEM, D365, CRMs, Martech • Tools: Jira, Azure DevOps, Confluence

Methods: Agile, Scrum, CI/CD • Domains: Enterprise Platforms, IoT, Wireless, Automotive, eCommerce

Professional Experience

Boeing Mar 2024 – Jan 2025

Senior Technical Product Owner

Led enterprise platform buildout for immersive training, integrating VR content delivery with backend systems for cross-aircraft compatibility.

Led development of virtual reality pilot training application hosted in virtual machines for all 7 Series aircraft.

Managed roadmap and backlog for 18-person SCRUM team; introduced process improvements via PI planning.

Implemented architecture enhancements supporting containerized deployment, scalable APIs, and backend platform resiliency across training systems.

T-Mobile USA Sep 2022 – Dec 2024

Senior Technical Product Owner

Led enterprise platform modernization for data, integration, and provisioning infrastructure across wholesale wireless products.

Led API-first development strategy, ensuring all platform capabilities were exposed through well-documented, reusable interfaces across 22 initiatives and teams.

Owned platform product strategy for T-Mobile’s White Label Wholesale MVNO and B2B/B2C IoT services.

Led technical development of microservice-based architecture for partner onboarding, provisioning, and billing.

Drove platform migration to Snowflake-based data lake and warehouse, reducing third-party vendor reliance and improving agility.

Partnered with enterprise platform teams to align infrastructure across APIs, pricing engines, product catalogs, and checkout systems.

Managed BI integration and reporting on subscriber behavior using Snowflake and high-volume data middleware.

Volkswagen Group of America Oct 2021 – Aug 2022

Senior Technical Product Owner

Led corporate platform delivery for autonomous driving consent across VW brands – Audi, Porsche, Bentley, Bugatti, Lamborghini, and Skoda.

Led Vehicle Command Execution services, GDPR data compliance, telemetry ingestion, and user consent workflows.

Led containerized microservices deployed with Kubernetes; created high-availability, auto-scaling solutions.

Designed vehicle telemetry and consent dashboard; worked with legal teams to support privacy standards.

Established platform governance practices including shift-left DevOps, namespace ownership, and platform-wide CI/CD.

McDonald’s Mar 2021 – Jul 2021

Senior Technical Product Owner

Led functional analysis of global PIM system to support supply chain distributors, planning, and finance.

Managed stakeholder engagement across SMART and STIBO platforms and identified BOM migration gaps.

Drove collaboration between engineering teams and global business stakeholders for upgrade planning.

Microsoft Apr 2020 – Feb 2021

Senior Technical Product Owner

Supported enterprise platform integration across site merchandising, digital assets, and global content systems.

Oversaw AEM/D365 migration for all Surface and accessories pages on the global Online Store.

Managed feature development, UX strategy, merchandising systems, and Martech integrations.

Coordinated international requirements across multiple business groups, leading engineering delivery and issue resolution.

T-Mobile Corporation May 2018 – Jan 2019

Senior Technical Product Owner

Led enterprise platform design for Account Hub, enabling scalable onboarding, subscription lifecycle, and billing systems for B2B customers.

Launched Account Hub, a greenfield B2B self-service platform covering onboarding, billing, and CRM.

Defined enterprise-grade systems architecture for subscription management, tax engines, product catalogs.

Delivered executive demos and Go-To-Market strategies, partnering with business, dev, and marketing teams.

Education

University of Colorado, Denver

B.S. in Computer Information Systems and Management Science

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