Operations Analyst Call Center
Resume:
Jasmine Sipp
Elgin, IL *****
**********@************.*******.***
Professional Summary
Greetings, my name is Jasmine Sipp, a 22-year-old committed to embarking on my path to success and enhancing my professional skills in the office/administrative sector. Should any employers show interest in my abilities and are open to assisting in the development of my professional profile and experience, feel free to reach out to me at 224-***-****.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Title Clerk/Receptionist
Copart, Inc-Elgin, IL
March 2025 to June 2025
I worked the front counter and assisted transporters with filling out and scanning their titles and well as assisted vehicle owner with obtaining personal items Call Center Representative
Hoffenmer-Hoffman Estates, IL
January 2025 to March 2025
Hoffenmer was a dot complicate agency and I assisted motor carriers with being in compliance with the fmcsa regulations.
Gaming Operations Analyst
Light & Wonder-Wood Dale, IL
April 2024 to December 2024
• Performed routine maintenance tasks on computer hardware and software to optimize performance
• Monitored and operated computer systems, ensuring smooth and efficient functioning
• Troubleshot and resolved technical issues related to computer systems, minimizing downtime
• Managed data backups and recovery processes to safeguard critical information
• Maintained accurate records of system operations, errors, and malfunctions for future reference
• Collaborated with IT team to install new software applications and updates as needed Warehouse Associate
Elgin die mold-Elgin, IL
June 2022 to September 2023
I inspected and packed small metal pieces produced by the company Education
High school diploma
Elgin High School-1200 maroon dr
August 2018 to May 2021
Skills
• Sales Experience (1 year)
• Data entry (1 year)
• Compliance Management (1 year)
• Computer Hardware
• QuickBooks (1 year)
• Warehouse experience (3 years)
• Network Support
• Technical Support
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