Property Management, Sales, Customer Service

High School Diploma August **** - May ****

Cedar Ridge High School

Pre-Medicine/Pre-Medical Studies (In Progress) October 2022 - Present Austin Community College

July 2024 - Present

Round Rock, TX

Leasing Consultant

Avenue5 Residential

Conducting apartment tours for a 320 unit property with a 40% closing rate. Processed lease applications, background checks, insurances, and move-ins with 100% compliance. Cultivated strong relationships tenants, resulting in a 70% renewal rate. Developing engaging social media content that enhances online presence, boosting leads by 30%. NAOMI FREDERICKS

Round Rock, TX ***************@******.*** 737-***-**** PROFESSIONAL EXPERIENCE

EDUCATION

May 2023 - July 2024

Round Rock, TX

Sales Associate

Express

Achieved a customer satisfaction score of 94% (store average: 86%) Increase store sales by 15% through effective upselling and product knowledge Promoted store credit card program, resulting in 20+ new signups per month Consistently exceeded monthly sales targets by 15–20% through personalized customer recommendations

May 2022 - September 2023

Round Rock, TX

Sales Associate

City of Round Rock

Maintained precise sales records and executed daily cash reconciliations, upholding financial integrity and compliance with company policies.

Utilized strong interpersonal skills to build rapport with customers, significantly boosting repeat business and customer loyalty.

Enhanced product displays to attract customers, leading to substantial growth in foot traffic and increased sales conversions.

Assist 70+ customers per day with locating products, answering questions, and completing purchases

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