Level 1 Salesforce Qa

Samyuktha G

+1-940-***-**** • **********@*****.***

13+ Years Salesforce QA Automation Expert TOSCA Certified Agile Delivery

PROFESSIONAL SUMMARY

A dynamic Salesforce QA Specialist with over 13 years of proven expertise in both manual and automated testing, with deep domain experience across Salesforce Sales, Service, and Marketing Cloud.

Adept at leading QA strategy, building automation frameworks, and delivering zero-defect releases under fast-paced agile environments.

Expert in TOSCA Automation – from test design to execution

Proven track record in Salesforce CRM testing across Lightning & Classic platforms

Solid hands-on in API Testing using Postman, SOAP UI, and CI/CD pipelines with Jenkins

Proficient in Agile, STLC, Defect Lifecycle, and cross-functional stakeholder collaboration

Strong experience with tools like qTest, ALM, JIRA, TestRail

CERTIFICATIONS

TOSCA Automation Specialist – Level 1 & 2

TOSCA Test Design Specialist – Level 1 & 2

TOOLS & TECHNOLOGIES

Salesforce Lightning & Classic

TOSCA, Postman, SOAP UI

JIRA, TestRail, qTest

SQL, Jenkins (CI/CD)

PROFESSIONAL EXPERIENCE

Infosys Technologies Ltd. Hyderabad, India

Technical Test Lead (Oct 2021 – June 2025)

Test Analyst (Aug 2015 – Sep 2021)

Test Engineer (Feb 2012 – Jul 2015)

Duke Energy – Energy Utilities (Jan 2018 – June 2025)

Own end-to-end QA strategy for Salesforce CRM releases.

Built & led a Salesforce test automation team using TOSCA, delivering high-impact, scalable solutions.

Delivered automated functional test suites with data-driven scripts, reducing manual effort by 40%.

Reported test progress, metrics, and QA health dashboards to leadership and stakeholders weekly.

Inmarsat – Energy Utilities (Jul 2016 – Jan 2018)

Drove test planning, scenario creation, and execution for high-priority change requests.

Led defect triage, performed pricing list validation from SAP, and managed single-view validations.

Acted as the QA liaison with business users, enhancing stakeholder confidence during UAT sign-off.

LTCP – Health Insurance (Aug 2014 – Jun 2016)

Delivered end-to-end testing including SQL-based backend validations and batch job testing.

Owned test delivery for modules that went live with zero UAT defects.

Managed cross-team status reporting and aligned QA delivery with agile sprints.

Toyota PCPS Project (Aug 2012 – Jun 2014)

•Created, executed, and reviewed test cases for functional, smoke, and regression testing.

•Automated key regression test cases, contributing to release cycle acceleration.

•Actively participated in defect triage calls and daily standups.

EDUCATION

Master of Computer Applications (MCA)

JNTU, Kakinada, Andhra Pradesh 2008–2011

PERSONAL DETAILS

Date of Birth: 27th March 1987

Marital Status: Married

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