Customer Service Credit Card

Kaia Johnson

Cincinnati, OH ***** 513-***-**** *************@******.***

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Skills

POS Systems

Cash Handling

Customer Service

Credits and Refunds

Experience

CASHIER 01/2022 - 07/2022

McDonald's - Cincinnati, OH

Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Accepted cash and credit card payments, issued receipts and provided change. Operated cash register or POS system to receive payment by cash, check and credit card. HOSTESS 03/2021 - 08/2021

Red Lobster Restaurant - Cincinnati, OH

Greeted guests and gathered information to seat groups or place on waitlist. Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests. Greeted customers, answered questions and recommended specials to increase profits. Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware. CASHIER 07/2020 - 02/2021

McDonald's Restaurant - Cincinnati, OH

Worked closely with front-end staff to assist customers. Processed sales transactions to prevent long customer wait times. Accepted cash and credit card payments, issued receipts and provided change. HOST, CASHIER, PREP COOK 01/2020 - 07/2020

LaRosa's Pizzeria - Cincinnati, OH

Worked closely with front-end staff to assist customers. Greeted guests and gathered information to seat groups or place on waitlist. Resolved customer service and food-related issues to maintain guest satisfaction. Education and Training

Finneytown High School - Cincinnati, OH High School Diploma Expected in 06/2023

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