Customer Service Security Guard
Resume:
T
Fahad
Tawfik
*********@*****.***
Bronx, USA 10456
SUMMARY
SKILLS
Fire guard
Access control
Surveillance monitoring
Patrolling
Customer service
EXPERIENCE
SECURITY GUARD
The Bronx, New York
Steadfast Security/ Feb 2025 to Jun 2025
Provided escorts for employees entering and exiting the building after hours. Completed incident reports regarding violations of policies or procedures. Assisted with searches of personnel, vehicles, packages. Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons. Searched bags manually to identify prohibited items and contraband. SECURITY GUARD
NY
Jubilee Market Place/ Aug 2023 to Jul 2024
Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter.
Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks. Performed safety and emergency evacuations for client needs and incidents. Answered questions from the public regarding facility rules and regulations. I work with Jubilee Market for 1 year.
Provided customer service assistance to staff and visitors in a professional manner. Investigated suspicious activity and reported findings to management. Observed surveillance cameras for any suspicious activity or intruders. Monitored closed circuit television systems.
Addressed problems quickly and reported clear information while working under minimal supervision.
SECURITY GUARD FOR SHELTER
Bronx, NY
arrow security/ Aug 2023 to Feb 2024
A security guard at a shelter is primarily responsible for maintaining the safety and security of shelter premises, residents, and staff by monitoring for suspicious activity, controlling access to the facility, responding to emergencies, enforcing shelter rules, and reporting any incidents that occur.
Regularly patrolling the shelter grounds and interior, observing for suspicious behavior, and monitoring security cameras.
Documenting all incidents, disturbances, or potential safety hazards, and reporting them to the appropriate authorities or your supervisor. Taking immediate action in case of emergencies like fires, medical situations or active threats, coordinating with first responders if necessary. Monitoring residents' behavior, identifying potential issues, and providing assistance when needed.
I also work with arrow security for 7 months.
Conducted daily security patrols of assigned areas. Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons. Enforced safety regulations and monitored access control points. EDUCATION AND TRAINING
GED
mighty royal school Jun 2019
Kumasi, Ghana
High school graduation certificate
GPA: high GPA
CERTIFICATIONS
High school graduation certificate
Valid NYC security license
F02 type fitness
Fire guard for shelters
LANGUAGES
English
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