Data Analyst Operations

Marina Korban

Peoria, *****, Arizona 614-***-**** *************@*****.***

Overview

Results-driven Business Analyst with over 15 years of experience in bridging business needs with operational and HR solutions. Proven track record of enhancing efficiency and achieving performance goals through strategic planning, data-driven insights, and innovative problem-solving. Skilled in analyzing business processes, HR functions, managing budgets, and fostering collaboration with stakeholders to deliver impactful outcomes. Committed to leveraging analytical expertise to drive organizational success and align solutions with business and human resource objectives. Work Experience

07/2023 – 05/2025 Private Banker, PNC Bank, OH and AZ, USA

● Analyzed sales data, achieving a 450% growth in regional sales performance.

● Developed customer engagement strategies significantly enhancing client satisfaction rate by 22.5%.

● Implemented tailored business solutions, optimizing financial strategies to exceed targets..

● Identified and engaged potential clients, expanding the customer base through strategic outreach.

● Cultivated strong customer relationships through personalized service and proactive communication.

● Mitigated risks by adhering to policies and making informed business decisions. 09/2006 – 09/2016 Operations Analyst, CET Group S.A.L.

● Transformed operational processes, leading to a 55% efficiency increase using innovative data analysis techniques.

● Oversaw end-to-end operational processes, including task intake, prioritization, execution, and team training.

● Collaborated with stakeholders to analyze business needs and create detailed operational plans.

● Conducted thorough testing of programs and processes to ensure functionality, efficiency, and alignment with business objectives.

● Worked extensively with PeopleSoft and MS Dynamics to manage operations, analyze data, and streamline workflows.

08/1999 – 04/2006 Project Coordinator, Rida International

● Assisted in project management with administrative tasks and budget monitoring.

● Facilitated communication across teams to ensure timely project delivery.

● Generated status, risk, and resource reports for effective project tracking and decision-making. Education

● 02/2022 – 08/2022 MIT xPRO - Professional Certificate, Cybersecurity Online

● 2019 – 2020 GoYoga - Certificate, Yoga Instructor OH, USA

● 2007 – 2007 Deutsche Welle - Germany Certificate, Communications Germany

● 1995 – 1999 Lebanese University - Higher Diploma in Sciences Lebanon Technical Skills

● SQL Proficiency

● Data Visualization (Tableau)

● Data Cleaning and Management

● Excel

● Stakeholder Engagement

● Data Analysis

Soft Skills

● Problem Solving

● Attention to Detail

● Strategic Planning

● Collaborative Teamwork

● Effective Communication

● Time Management

Language Skills

English (Fluent) French (Fluent) Arabic (Fluent)

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