Customer Service Computer Operator

Ganiyu, Hammed Abidemi

234**********, 234********** *******************@*****.***

ACHIEVEMENT I’ve achieved career excellent and professional competence at all jobs designated through initiative and team work as well as individualized and committed service and also added value to organizations and customers through creativity and innovation.

EMPLOYMENT HISTORY

Feb 2023 – Till Date Forex Trader (Bright Life Trading)

●Handling execution of trades

●Sharing of Market Insight, Market Analysis, Signal in the telegram community

●Handling of live session and mentorship program

●Handling of fundamental analysis in the company community

Feb 2019 – April 2022 Teller (Ecobank)

●Carryout all customers transactions on counter

●Cross-sell bank products to customers

●Work to deliver the highest value of customer service

●Effectively manage customer request or complaint form and direct their form to necessary department

April 2017- Jan 2019 Information Technology Professional (GIIT)

●Perform computer software installation.

●Perform computer formatting and window loading.

●Perform web design (front end) for customers

●Respond to customers complaint in person, on phone calls and text message.

●Ensure clients satisfaction

Oct 2016 – Feb 2017 Computer Operator (Tomhills Business Center)

●Entering command, using computer terminal and active controls on computer and peripheral equipment to integrate and operate equipment

●Monitor the system for equipment failure or errors in performance.

●Notify supervisor or computer maintenance technicians of equipment malfunctions.

●Respond to program error messages by find and solve the problem or terminating the program.

●Read job set up instructions to determine proper software.

Sep 2015 – August 2016 Admin. Officer (AJpositive Venture)

●Work to deliver the highest value of customer service

●Effectively manage customer request or complaint form and direct their form to necessary department

●Attend to customers to their satisfaction

EDUCATION

2013 - 2015 The Polytechnic, Ife. (Ordinary National Diploma)

2006 - 2012 A1 Grammar School, Iwo. ( Senior School Certificate)

2000 - 2006 Rock of Ages Nur/Pry School. (First School Leaving Certificate)

CERTIFICATION

November 2024 3 Million Technical Talent (Cloud Computing)

November 2024 Techunlock (UI/UX Designer)

Jun 2023 Reading Itinerary Certificate

Jan 2018-April 2018 Oduduwa University Computer Studies (Computer Literacy Certificate)

Sep 2015-Dec 2015 Entrepresk Konsult LTD. (Web Design Certificate)

Aug 2015 -Nov 2015 College of Entrepreneurial & Vocational Studies, Ife. (Entrepreneurship Certificate in Electrical Installation)

SKILLS Computer Knowledge (Ms Word,Access,Powerpoint,Excel)

Cloud Computing

UI/UX design

Frontend Develop (Basics)

Customer Service

Problems Solving

Outstanding leadership

Good communication

VALUES Integrity

Transparency

Accountability

Discipline

Loyalty

HOBBIES

Communication, Learning new skills and football

REFEREES Mr. Alafe Ganiyu

The Principal,

Nazareth senior secondary school,

Epe, Lagos state.

Tel: 080********

Ajinomoh Julius Ige

Director

AJpositive venture,

Ita oloja white house,

Odogunyan, Ikorodu.

Tel: 080********

LANGAUGES English Highly Proficient

Yoruba Native Speaker

Contact this candidate