Customer Service System Configuration

Julio Reyes

*** ******* *****

South River, NJ **82

732-***-****

**********.****@*****.***

Employment Status: Retired/ Part Time Consultant

Experience:

• Around 20 + years of strong business and technical experience in EDI solutions, development, management and implementations

• Extensive experience in EDI system configuration, mapping, debugging, and management

• Solid understanding of various business applications in Logistics, Transportation, Warehousing and customer service techniques

• Profound knowledge of ANSI X12 and EDIFACT EDI standards, EDI testing, data formats, data mapping techniques, EDI map specification requirement analysis from Trading partners and EDI software

• Implemented EDI transactions 204, 990, 214, 210, 940, 810, 820, 823, 834, 835, 837, 850, 855, 856, 270 and 997

• Knowledge in FTP, SFTP, EDI VAN and AS2 communication

• Proficient in MS Office, XML and MS SQL server, Trusted Link for Windows, Catalyst Mapper, Altova Mapforce and Extol EBI Mapper/Modeler

• Programming/Languages: C; C++; Visual Basic; MySQL; SQL/TSQL; HTML

• Databases: SQL Server, MS Access, FoxPro

Professional Accomplishments:

EDI Developer/ Analyst

Automann - Monroe, NJ (Full Time)

●Managed and supported system configuration, mapping

EDI Manager, Analyst and Developer, 1997 – 2021

Odyssey Technologies – Linden, NJ (Full Time/ Contract)

• Managed and supported system configuration, mapping, troubleshooting of EDI processes and monitor transactions of more than 100 Trading partners.

• Identified and analyzed business requirements to create technical specifications for development of EDI solutions.

• Utilized EDI tools, and TWM Trucking Software to alter EDI maps and scripts to meet various department and customers’ requirements.

• Implemented customer-supplied EDI patches after thorough evaluation.

• Ensured proper and accurate documentation of overall EDI processes, transactions and specifications. Administration of EDI systems and management of system alerts.

• Performed daily monitoring, operation and maintenance of EDI systems.

VB/VBA Developer/Programmer, 1995-1997

CHASE – NYC/Iselin NJ

• Supported and enhanced Lending/Mortgage programs using C and C++, contributing to solutions that streamlined processes and increased accuracy.

• Developed and supported Back Office application using VB/VBA.

• Worked on yearlong project creating interface with core system automated report generation.

Educational Background:

Bachelor's Degree in Electrical Engineering, 1977

Central Colleges of the Philippines

ASC, Computer Science, 1980

CUNY College, Staten Island NY

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