Customer Service Human Resources
Resume:
Nateria Milburn
I am a very smart outgoing people person hardworking reliable individual
Las Vegas, NV 89169
**************@*****.***
Team player amazing customer service interaction can work without supervision Authorized to work in the US for any employer
Work Experience
Time share supervisor
Marriott International - Las Vegas, NV
April 2019 to Present
Supervisor as well as inspector of guest room attendees to insure rooms are to standard for guest check in EVS Housekeeping
Mountain View Hospital - Las Vegas, NV
March 2021 to July 2021
Cleaning discharge rooms as well as bathrooms throughout my assigned area cleaning ICU rooms Labor and delivery guest lobby's
Housekeeping Attendant
Planet Hollywood
2006 to 2014
Housekeeping
Wynn Las Vegas - Las Vegas, NV
2008 to 2009
Responsibilities
Cleaning guest rooms
Accomplishments
Maintaining great customer service
Skills Used
None
Head Cashier
Target - Houston, TX
March 2000 to May 2006
Responsible for making sure all the cashiers money drawer is accurate doing refunds as well as exchange count money drawers at the end of shift
Human Resources Coordinator
Kelly's - Peoria, IL
February 2000 to May 2006
Process new hire, filing answering phones
Customer Service Representative
Apac
October 2002 to December 2004
Answering outbound calls resolving customers needs Home Health Care Aide
Elderly growings
2000 to 2004
Education
High school or equivalent
Manual High School
Skills
• Home Care
• Caregiving
• Laundry
• Senior Care
• Cleaning Experience
• Meal Preparation
• Developmental Disabilities Experience
• Front desk
• Customer service
• Personal Assistant Experience
• Dementia Care
• Patient Care
• Medication Administration
• English
• Security
• Commercial Cleaning
• Supervising Experience
• Computer literacy
• Computer skills
• Hotel management
• Hotel experience
• OSHA
• Phone etiquette
Certifications and Licenses
CPR Certification
Guard Card
Protective and security
Assessments
Call center customer service — Completed
February 2022
Demonstrating customer service skills in a call center setting Full results: Completed
Cleaner fit — Proficient
February 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Security guard skills — Proficient
August 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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