Project Management Customer Service
Resume:
professional summary
experience
San Pedro, CA **731
W: *********@*******.***
Documentation
Risk Management
Business Management
Account Management
Financial Forecasting
Microsoft Office
Oracle PeopleSoft
Google Analytics
QuickBooks
Financial Management
Labor Cost Controls
Product Analysis
Employee Scheduling
Customer Service
Employment Law
Vendor Negotiations
Oracle Primavera
Food Safety
Staff Training
Budgeting
Economic Analysis
Market Analysis
Sales
Menu Planning
Corporate Responsibility
Sap
Leadership
SharePoint
Safety Assurance
Communication
Microsoft Dynamics
Adp
Citrix
Sas
McAfee
OSHA Compliance
skills
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chrystal
macedo
c m
Dynamic Project Management Coordinator with a proven track record at C&C Logistics & Transportation, adept at optimizing operational efficiency and enhancing profitability. Skilled in financial forecasting and team building, I drive strategic initiatives that align with organizational goals, ensuring successful project execution and fostering a culture of collaboration and excellence.
C&C Logistics & Transportation Lomita, CA
September 2023 - Current
Project Management Coordinator
Coordinate and oversee logistics and transportation projects, ensuring timely execution and adherence to budgetary constraints while collaborating with cross-functional teams to optimize operational efficiency and achieve project goals
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Coral Tree & Lowe Enterprise Palos Verdes Estates March 2021 - Current
Senior Manager
• Develop and implement strategies to enhance sales and profitability Manage budgets, employee reviews, training programs, schedules, and contract negotiations
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Monitor financial performance, set budgets, and control expenses to ensure financial stability and long-term growth
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Maximize efficiency by coaching and mentoring staff on management principles, industry practices, and company procedures
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AC Marriott San Francisco, US
February 2017 - Current
Assistant General Manager
Recruit, hire, and train personnel, establishing key internal functions and defining role scopes
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Provide strategic oversight for marketing and promotional campaigns, ensuring alignment with organizational goals
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Manage budgets by analyzing data, identifying risks, and optimizing resource use for enhanced efficiency
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Foster cross-functional teamwork to clarify project scopes, improving alignment with organizational objectives
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Leverage project management software for real-time tracking and comprehensive stakeholder reporting
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The Cheesecake Factory Redondo Beach
April 2011 - Current
Assistant General Manager
Manage budget implementations, employee reviews, training, schedules, and contract negotiations to ensure operational efficiency and financial stability
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education
certifications
Hospitality Management
Administration
CRM
Team Building
Operations Management
Project Management
Strategic Planning
Inventory Management
Contract Negotiations
Marketing
Human Resources
Office Administration
Stakeholder Engagement
Quality Assurance
Change Implementation
Resource Allocation
Cross-Functional Leadership
Agile Coaching
Performance Metrics
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Drive financial performance by setting budgets, controlling expenses, and monitoring daily cash discrepancies and inventory management
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Enhance team productivity and performance through targeted coaching, mentoring, and a structured training program
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Oversee strategic marketing and promotional campaigns, ensuring alignment with business objectives for sustained growth
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Implement customer feedback and service training programs to improve dining experiences and foster customer loyalty
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Develop and execute employee retention strategies and mentorship programs to improve morale and reduce turnover
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Bachelor of Science
Cal State Dominguez Hills University, Dominguez Hills January 2006
High School Diploma
Santa Ynez Valley Union High School, Santa Ynez
January 2006
Associate of Arts
Los Ángeles Harbor College, Wilmington
January 2001
• Certified Medical Assistant, Certified nationwide
• Serve safe food and health safety, Certified nationwide
• CPR & BLS certified, Certified nationwide
• RBS California Certified, Certified nationwide
Contact this candidate