Business Analyst Project Manager

Tisha Khandokar

929-***-**** *****************@*****.*** 2000 S Eads St, Arlington, VA

Software Engineering graduate with several months of experience as a Business Analyst at DataSoft Systems Bangladesh Limited. Led "Team Diamonds" to global victory at NASA Space Apps 2022 as Team Lead and Project Manager. Tech enthusiast with a year of experience as a student associate at a Human Resource Development Institute, demonstrating strong organizational skills. Actively participated in various competitions, reflecting a commitment to innovation and continuous learning. EXPERIENCE

Junior Business Analyst Oct23 - Jun24

DataSoft System Bangladesh Limited

Job Responsibilities :

Project Management and Analysis: Ensure alignment with business objectives and client needs in different projects such as MicroFin360 NEXT, Audit360 NEXT, Procurement, Cashless Services, Agent Banking, Smart Enterprise, Field Officer App, and Digital Passbook App.

Client and Stakeholder Engagement: Delivered presentations to national and international clients, about project updates, findings, and recommendations. Documentation and Reporting: Created Business Requirements Documents (BRD), Software Requirements Specifications (SRS), Functional Requirements Documents (FRD), wireframes, and Work Breakdown Structures (WBS) to support project planning and execution.

Financial Analysis: Performed Cost-Benefit Analysis and created Cash Flow Diagrams to assess the financial implications of projects, aiding in budget planning and resource allocation.

API Testing and Test Case Development: Performed API Testing using Postman and executed test cases for API testing to ensure the quality assurance and business requirements.

Process Improvement: Identified and recommended process improvements to enhance project performance and operational efficiency.

Cross-Functional Collaboration: Coordinated with development, design, and quality assurance teams to ensure smooth project execution and successful delivery. Implementation Support: Provided implementation support to clients, including system configuration, troubleshooting, and user training to ensure smooth transition from development to production environments and addressed any issues encountered during the deployment phase.

Global Champion at Nasa International Space Apps Challenge 2022 Student Associate Mar22 - Sep23

Human Resource Development Institute

Job Responsibilities :

Project Documentation and Reporting: Assisted in the preparation of project presentations, reports, and proposals for the institute, ensuring clarity and accuracy in all documents. Team Coordination and Project Management: Coordinated cross-functional teams, established project timelines, and monitored progress to ensure projects were delivered on schedule.

Corporate Communication and Training: Engaged with the corporate sector to facilitate training sessions and generate leads, enhancing client relationships and business opportunities.

Technology Integration: Stayed updated with the latest technological trends to incorporate innovative features and functionalities into the institute’s website. Maintenance and Technical Support: Conducted regular maintenance of website systems and provided technical support to users, addressing issues promptly and ensuring optimal performance.

Project Manager Oct22 - Present

Team Diamonds

Job Responsibilities :

Develop strategic project plans, set goals, and define the overall project strategy. Coordinate and oversee all project activities, ensuring tasks are completed on time, monitor progress, resolve issues, and ensure project milestones are achieved. Maintain accurate project documentation, including project plans, schedules, meeting minutes, and progress reports.

ACHIEVEMENT

About Competition: NASA International Space Apps Challenge is the largest global annual hackathon for for coders, scientists, designers, storytellers, makers, technologists, and innovators around the world to come together and use open data from NASA and its Space Agency Partners to create solutions to challenges we face on Earth and in space. In 2022, over 5,300 teams from 162 countries participated in the Space Apps Challenge. Space Apps Executive Judges from NASA selected the global champions from 10 different categories, and Team Diamonds was honored as one of the global champions in the Most Inspirational Category. Project: Diamond In The Sky

Team Name: Diamond In The Sky

Category: Most Inspirational

Top 5 at 3rd Data Science Summit Idea Contest 2022 Project: Smart Classroom

Top 6 at Google Hacking Contest, Cybersecurity Awareness Day 2022 2nd Runners Up at Annual Science Fair 2014

Top 46 at Math Olympiad Bangladesh

National Champion (Divisional) at Nasa International Space Apps Challenge Bangladesh 2022

TECHNICAL SKILL

Proficient in Microsoft Office Suite including Word, PowerPoint, Excel, etc. Proficient in Google Workspace including Docs, Sheets, Slides, etc. Skilled in graphic design and video production using Canva, CapCut, and InShot. Proficient in Figma, and Adobe XD for design and prototyping. Strong command of HTML5, CSS3, Bootstrap, and JavaScript. Excellent at Analytical Problem Solving.

Strong Interpersonal and Consultative skills.

Experienced in Requirement Analysis & Specification, and Documentation. Expertise in Software Requirement Specifications (SRS). Proficient in Software Testing, creating Test Cases, User Acceptance Testing (UAT), and API Testing using POSTMAN.

Expert in Software Development Life Cycle (SDLC) and Agile Development. Experienced in Business Requirement Analysis (BRD), Functional Requirement Analysis (FRD), Gap Analysis, Stakeholder Analysis, Cost Benefit Analysis, and ROI analysis.

Knowledgeable in Data Flow Diagrams (DFD) and Use Case Diagrams. Familiar with Key Performance Indicators (KPIs).

Proficient in SWOT analysis and relevant tools.

Experienced in Documentation including System, User, and Process documentation. Expertise in creating WBS for Project

NON TECHNICAL SKILL

Experienced in Leadership with a strong track record. Highly skilled in Communication across various platforms. Proficient in Strategic Planning and execution.

Experienced in the Analysis of complex data and situations. Skilled in Scripting, Diagramming, Charting, and Testing. Proficient in Email Writing with clarity and effectiveness. PROJECT

Project Name: Diamond In The Sky

Project Objective: It is an interactive game based space learning app. Project Link: Diamond In The Sky

Project Name: Yell

Project Objective: Yell is an anti cyberbullying site. Project Link: https://yell-anti-cyberbully-app.netlify.app Project Name: Peace

Project Objective: Peace is a meditation app

Project Link: https://peace-meditation-app.netlify.app EDUCATIONAL BACKGROUND

BSc in Software Engineering

University: Daffodil International University

CGPA: 3.67 (scale of 4)

Level: Bachelor of Science-BSc

Major: Cybersecurity

Duration: May 2019 -June 2023

EXTRA CURRICULAR ACTIVITY

Mission Expert at Space Exploration Olympiad organized by Bangladesh Innovation Forum.

Special Guest at Space Exploration Olympiad Grand Opening organized by Bangladesh Innovation Forum.

Special Guest at NASA Junior Pilot Program organized by Bangladesh Innovation Forum

Volunteer at 03-day long Mentorship & Leadership Development Training Program. Instructor as a Peer Learning Session on "Digital Citizenship". Live Presenter at Human Resource Development Institute's official Facebook Page. Host at 12 Year's Celebration Program.

Volunteer at Cyber Security Awareness Day 2022.

Participate in Workshop about Ransomware: Demystifying Attack Methodology at Financial Sector.

Volunteer at Cyber Security Awareness Day 2021.

REFERENCE

Participate in Workshop about Ransomware: Demystifying Attack Methodology at Financial Sector.

Volunteer at Cyber Security Awareness Day 2021.

Participate in Youth Meetings arranged by Outbox Limited under USAID's Obirodh: Road to Tolerance Program.

Participate in Environmental Education Leads Sustainable Development Workshop.

Former Member, Bangladesh Girls Guide Association. Volunteer at UNICEF Bangladesh.

Dr. Touhid Bhuiyan

Assistant Director, School of IT; Lead Faculty for WUST Mobile: 571-***-****

Email: ******.*******@****.***

Contact this candidate