Data Entry Customer Service

Brenda Sanders

**** **********, ***** ****, **. Phone: 409-***-****/********@*****.***

Microsoft word, excel and power point presentations. Outlook email and calendar maintenance. Customer service and complaint resolution, Prepare Payroll (ADP data entry). Ordering Inventory and Receiving/Distributing materials to different departments. Business Experience:

August 2022-September 2024

American National Insurance Company-Customer Service Representative-assisted insurance clients with payments and verified coverages in a call center.

March 2021-August 2022

Meador Staffing-American National Insurance Company (Galveston) 409-***-**** Data Entry Clerk- This project objective was to review life insurance policies for incorrect data and corrections with current information. This task required research using the following software programs: Accurint (vendor system) in attempts to locate a valid name, address, date of birth social security number Insight (in house record system) in attempts to locate a valid name, address, date of birth social security number Cyberlife – updated companies source system with correct information BPM – spent 1 month working items in the undeliverable que and used UDOC software to create letters to customers to assist the business area. Assisted in training of new temp employees April 2018-Febuary 2020

San Luis Resort, 5222 Seawall Blvd., Galveston, Texas 77551 409-***-**** Administrative Assistant-assist the Director of Engineering with purchase orders for equipment as needed. Assign engineering work tickets. Assist hotel guests and internal departments with requests for service or equipment. 4/2- Accounting Receivable clerk for the Galveston Island Hilton. Collect outstanding account receivables, post payments, and send billing for current accounts. March 2008 – November 2018

The Lyceum of Galveston Island, 2401 Winnie, Galv., Tx., 409-***-**** Events Manager-Assist Brides, Grooms, and family members with set up of weddings and events. Assist vendors with loading and unloading information.

June 9, 2007 - November 26, 2015

San Luis Resort – Sales & Catering, 5222 Seawall Blvd., Galv., TX. 409-***-**** Sales Administrative Assistant -Answer phone and distribute sales leads to Sales Managers based on market and sales territory. Order office supplies, produce sales information based on potential client requirements. Assist Marketing department with promotional materials. Assist clients with requests for contract information and resort amenities. Assist catering department with wedding information requested by potential clients, create menu cards and other display items as required. Assisted Banquet and Restaurant with customer service.

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