Customer Service Store Associate

Tracey Cohron 561-***-****

**************@*****.***

Royal Palm Beach, FL

I am a thoughtful and observant individual with a friendly demeanor. My strongest skill is flexibility, allowing me to adapt to major changes seamlessly. In addition to this, I excel at keeping my composure in challenging situations and am known for my loyalty to those close to me. I have a knack for resolving conflicts and often find myself writing notes, emails, songs, or poems in my free time. When not engaged in these activities, I enjoy reading and spending quality time with my children.

EXPERIENCE

Dollar Tree Inc. March 2023 - January 2024

Cashier

• Operate cash register and handle cash transactions accurately

• Greet customers in a friendly and professional manner

• Assist customers with locating and selecting merchandise

• Maintain a clean and organized work area

• Follow company policies and procedures for handling returns, exchanges, and refunds 711 Inc. June 2022 - February 2023

Store Associate

• Provide excellent customer service to all customers, ensuring a positive shopping experience

• Maintain a clean and organized store environment, including restocking shelves and cleaning as needed

• Operate cash registers and handle financial transactions accurately

• Monitor inventory levels and assist with receiving and stocking merchandise

• Follow company policies and procedures, including safety and security protocols A Girl Under Pressure August 2019 - February 2022

Owner / Pressure Washer

• Perform pressure washing services for residential and commercial properties

• Manage scheduling, invoicing, and customer communication

• Ensure equipment maintenance and cleanliness

• Adhere to safety protocols and regulations while on the job

• Provide exceptional customer service and address any concerns or issues in a timely manner Micheal's December 2015 - January 2017

Replenishment Associate

• Restocking shelves with merchandise

• Ensuring products are organized and displayed neatly

• Monitoring inventory levels and reporting any discrepancies

• Assisting customers with locating items in the store

• Following safety and security procedures to prevent theft and accidents Stewarts All American Grill March 2015 - June 2019 Server

• Greet and seat customers in a friendly and professional manner

• Take and accurately relay food and beverage orders to the kitchen staff

• Serve food and beverages to customers in a timely and efficient manner

• Ensure customer satisfaction by addressing any concerns or special requests promptly

• Handle cash and credit card transactions accurately and responsibly EDUCATION

P.A.C.E. Center For Girls Broward - HS Diploma 1999 SKILLS

• Flexibility • Emotional Intelligence

• Adaptability • Collaboration

• Writing • Conflict Resolution

LANGUAGES

English - Full professional proficiency

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