Human Resources Training Coordinator
Resume:
Kimberly Sticher Harris
**** ******* **** ****, **** Coral FL 33990
********.*********@*****.***
Professional Summary:
Experience in processing training reports and team member documents. Support training staff and maintaining confidential training records and documents in SAP as well as in the company’s LMS. Experience in creating and completing Report Approvals. Processing budget holds and payments in the company’s BPMS (Business Process Management System). Administrator of the company’s LMS (Learning Management System). Lead all Korea travel plans. Such as passport processing, itineraries, flights, expense reports, lodging, etc. Creative and energetic with additional skills and experience in budget tracking, event planning and customer service management. Excellent Project Management Skills. Able to handle multiple projects at a time.
Experience
Klocke of America May 2024-Present
Client Services/Project Manager
Oversee all aspects of Product packaging and design services, custom packaging solutions, and the production of packaging from start to finish.
Ensure Client satisfaction
Work directly with assigned sales representative.
Communicate with the clients on a regular basis to ensure that the Project is aligning with their timeline.
Monitor project problems and find a suitable and timely resolution to meet the clients target date.
Work closely with production managers to make sure components are received when they arrive.
Create all Sales Orders, Order Acknowledgements, and PO’s to vendors.
Use SharePoint, Syspro, and SAP daily for different tasks.
Kia Motors Manufacturing Georgia January 2014-February 2024
Training Specialist/Human Resources
Maintain all safety and training records in SAP and Learning Management System for 2500+ employees
Create multiple spreadsheets for records upload and budget tracking
Works with managers and executives to create and execute training programs needed for continuous improvement for hourly and salary Team Members.
Create and track Report Approvals for T&OD
Maintain departments Purchasing program (Autoway)
Track and approve budget holds in SAP.
Handle all ordering for office supplies, refreshments, and special event supplies and ensured readiness for training sessions
Keep track of the Department Mailbox and Calendar
Support the T&OD staff and members of Georgia Start with their course materials, and handouts and enable high quality standard in course delivery
Prepare relevant documents for team members to attend training and travel to Korea
Prepare weekly and daily training and other departmental reports
Assist with e-Learning course creation
Collaborate with all levels of Kia Team Members related to training needs, records, and events and ensure a high quality standard of training delivery
Participate in many team/organizational volunteer events
Facilitate and administer 40 hours of New Hire Orientation for newly hired employees for both Salary and Hourly Team Members.
Facilitate and manage Team Leader Prep for hourly Team Members.
Serve as a leader on the company’s Core Values Task Team
Create Training Event Notices and send them to the appropriate level of Team Members to register for.
Maintain, update, and control the T&OD BMS (Business Management System)
Training and facilitate lockout/tagout for Authorized Kia employees
Handle and facilitate all Kia travel. Including the processing of all passports and visas
Simply Self Storage February 2013-November 2013
Associate Property Manager
Managed a 38,000 square foot storage/office rental facility and met customer standards and requirements
Showed and rented spaces while meeting or exceeding company goals
Demonstrated a complete understanding of customer needs and expectations and provided the “Ultimate Customer Service” at all times
Answered telephone inquiries and provided assistance to tenants as well as follow-up on all leads and reservations to increase customer base and customer satisfaction
Participated in grassroots and marketing events, organizations, and networking and promoted the facilities in the local community
Controlled payment delinquencies through phone contact and letters on a scheduled basis
Handled cash accurately and balanced receipts
Collected payments, balanced bank deposits, and delivered the bank deposits to the local bank on a daily basis
Traveled between properties and maintained work standards in all locations. Follow through on the state mandated lien process and ensured that all legal standards were adhered to prior to auction
Starbucks September 2007-March 2011
PT Manager
Provided excellent customer service in self-service store
Executed daily operations balancing cash, operating cash register, and the making of hand-crafted drinks
Wrote, designed, and produced custom made menus
Trained and managed new employees which helped them to achieve significate improvements in their productivity.
Inventoried stock and implemented high quality customer service standards
Structured and maintained a productive work environment through excellent team work
Troup County May 2005-October 2010
Certified Election Clerk
Compiled and verified voter lists from official registration records
Obtained signatures and recorded names of voters to prevent voting of unauthorized persons
Distributed ballots to voters in a timely manner
Utilized certified status and the express poll
Counted valid ballots and prepared official reports of election results
Certifications
Record Retention Specialist
ISO 9001:2015 Internal Auditor
Lean Six Sigma – Yellow Belt
Lean Six Sigma – Green Belt with Project Completion in 2017
Project Management
OSHA certified Lockout/Tagout Training Specialist
Volunteer Services/Committees at past job
Toys for Tots Program
Serve and Lead the Kia Values and Behaviors Committee
AWIM (A World in Motion) volunteer while employed at Kia Georgia
Education
West Georgia Technical College 1997
GED
West Georgia Technical College
Associate Degree in Business Part Time-2005
Courses included: Accounting 1, Legal Procedures 1 and 2, Advance Word Processing, Advance Document Processing, Spreadsheet Fundamentals, Office Procedures, Database Fundamentals, Excel, and PowerPoint, Access 1, SAP, Learning Management System.
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