Customer Service A Team
Resume:
DIVYANSHU BISHT
PROFESSIONAL SUMMARY
I am a dedicated person with a strong work ethic and a passion for learning. I possess a wide range of skills that make me an ideal candidate. As a Senior Bartender at Stela Asian Kitchen and bar in india, I have gained extensive experience in creating unique and delicious cocktails, providing exceptional customer service, and managing a team of bartenders. My passion for mixology and my ability to multitask in a fast-paced environment has allowed me to excel in this role.
Developed signature cocktails
Trained new bartenders
Maintained inventory and ordering supplies
Received recognition for excellent customer service. Jun 2023 - Jul 2024
E X P E R I E N C E
Bartender
Sstela Asian Kitchen and bar / India, Bangalore
Bangalore
*******************@*****.***
E D U C A T I O N
S K I L L S
BSC H & HA
Jodhpur Institute of Hotel Management,
Jodhpur, India
2017 - 2019
Possesses and engaging and outgoing
personality
Extensive knowledge of alcoholic
beverage.
Demonstrated ability to create
innovative and unique cocktails
Skilled in the preparation of a variety of
beverages.
H O B B I E S
Reading
Traveling
L A N G U A G E S
English
Hindi
September 2022 - April 2023
Bartender
KIKO BEACH GOA / Indian, GOA
Responsible for grooming the required skills of the banquet staff to meet highest level of standards at all the time
Redefining the service process to make it more guests focus and service friendly
Order and restock bar inventory.
Mix all drinks based on the standard serving sizes, keeping drink costs at a minimum.
As a Bar Supervisor at I have gained extensive experience in creating unique and delicious cocktails, providing exceptional customer service, and managing a team of bartenders. My passion for mixology and my ability to multitask in a fast-paced environment has allowed me to excel in this role. Developed signature cocktails
Trained new bartenders
Maintained inventory and ordering supplies
Received recognition for excellent customer service. Sep 2024 - Now
EVOO
Gurgaon
BAR SUPERVISOR
Assistant Bartender
BO-TAI Switch / Indian, Bangalore
Ensuring cleaning and maintenance schedules are followed to avoid any operating problems
Responsible for allocating jobs to teams members in the functions and ensuring smooth operations
Responsible for grooming the required skills of the banquet staff to meet highest level of standards at all the time
Redefining the service process to make it more guests focused and service friendly
Motivating teams for suggestive selling and multi skilling among team members
Ensuring use of cost-effective method in thedepartments to avoid wastage.
Working in the banquets & conventional services where I use to handle regular high level corporate meeting & conferences, corporate
& social lunch & dinners bar, handled various cabin crew interview sessions like media interview etc.
Responsible for banquets setups.
May 2020 - November 2021
January 2021 - September 2022
Assistant Bartender
Marriott Hotel Jodhpur / Indian, Jodhpur
Preparing alcoholic or non-alcoholic beverages for bar and patrons. Interacting with customers, taking orders and serving snacks and drinks. Assessing bar customers' needs andpreferences and makingrecom- mendations.
Restock and replenish bar inventory and supplies.
Maintaining a clean work and dining area byremoving trash, cleaning tables, and washingglasses, utensils, and equipment.
Mix all drinks based on the standard serving sizes, keeping drink costs at a minimum.
Order and restock bar inventory.
E X P E R I E N C E
July 2022 - December 2022
Food and Beverages
The Taj Gateway Resort / Indian, Delhi
Contact this candidate