Customer Service Business Management
Resume:
WARNER A. VERA JR.
*** ******** ****** – Apt. *, Brooklyn NY 11231
**********@*****.***
OBJECTIVE:
Dedicated worker looking for an opportunity to work for a company where the skills and experience I have will be of value.
SKILLS & ABILITIES:
• Over 15 years of chauffeur experience, business management, and decision-making skills.
• Extensive knowledge of GPS and smartphone technology.
• Professional, timely, reliable, and pleasant personality.
• Excellent at maintaining an organized and clean work environment.
• Adaptable and ready to change plans/ideas based on new information.
• Excellent customer service skills and attention to detail. Dedicated and fast learner.
• Extensive experience in providing courteous and professional service to high profile clientele.
• Ability to read, write, and speak English and Spanish fluently (first language is English). EXPERIENCE:
2005-Current Executive Car Services/Private Chauffeuring, Self Employed
• Chauffeur high profile clientele while maintaining discretion and confidentiality.
• Utilize and manage various luxury vehicles such as Mercedes, Audi, BMW, and Cadillac Escalade (Sedan, SUV, Mercedes Minibus, and Sprinter Vans).
• Manage and maintain proper records of all business income and expenses.
• Communicate with various clients via email, texts, and phone calls regarding their individual requests, confirm reservations, and update reservations.
• Transport clients to and from various urban and suburban locations.
• Chauffeur clients throughout NYC on various errands, meetings, and activities.
• Provide clients with transportation to and from airports and heliports.
• Utilize GPS to ensure efficient and safe travel for clients.
• Maintain records and travel logs.
• Maintain work vehicles and ensure vehicles are gassed and clean at all times.
• Run errands and pick up/deliver packages on behalf of client. 2007-2009 TLC Driver, Online Limousine
1994-2000 Food Service Specialist (92G), U.S. Army
• Order, inspect, and maintain accountability of food and food supplies.
• Keep food sanitary until it is ready to be served.
• Set up serving lines.
• Cleaned equipment and facilities.
• Perform maintenance and services on equipment.
EDUCATION:
September 1997 – 1 Year of College Education, New York, NY, Berkley College March 1995 – High School Diploma, New York, NY, Murry Bergtraum LEADERSHIP:
Served in the United States Army Reserve for 7 years.
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