Social Worker

DARLENE JOHNSON, M.S.W.

**** ******* ***** *********, ******, FL 33547 813-***-****

**********@*****.***

EDUCATION:

Tulane University, New Orleans, LA December 1995

Master of Social Work Degree, School of Social Work, Clinical Counseling of Families and Children

Business Administration Courses, A.B. Freeman School of Business:

Accounting, Statistics, Business Communications, and, Marketing.

Tufts University, Medford, MA May 1984

Bachelor of Arts Degree, Dramatics

CONTINUING EDUCATION, CERTIFICATIONS & CLINICAL SKILLS:

University of Miami, Miami, FL April 2006

Certificate, Linda Rey Intervention Center, Strengthening Families Counselor,

St. Petersburg College October 2013

Assisted Living Facility Administrator Certificate

Central Florida Behavioral Health Network November 2013

Limited Mental Health License for Assisted Living Facilities

Functional Assessment Rating Scale for Adults – FARS Rater ID 805-047-131 April 2019

Children’s Functional Assessment Rating Scale – CFARS Rater ID 802-052-289

CLINICAL SKILLS:

Trauma Informed Care

Motivational Interviewing

NAPPI – Verbal De-escalation

Therapeutic Community Model

Client Centered Therapy

Cognitive Behavioral Therapy

PROFESSIONAL EXPERIENCE:

Social Worker February 2023 – August 2023

Chapters Healthcare - LifePath Hospice

Sun City, FL

Travelled to patient/family homes to perform psychosocial assessments including bereavement support.

Empowered clients to make healthcare decisions by educating and providing community resources.

Collaborated with healthcare professionals, i.e., social workers, doctors, nurses, aides, and, volunteers to deliver quality care to the patient and family

Participated in team meetings, IDG - Interdisciplinary Group, to discuss patient issues and create goals to address patient and family needs.

Case Manager IV (Grant Funded – Temporary). March 2022 – October 2022

Society of St. Vincent De Paul

Tampa, FL

Completed comprehensive mental health and functional assessments to address the holistic need of homeless veterans.

Wrote comprehensive plans to address mental health, housing stabilization and activities of daily living using input from veterans. Wrote comprehensive plans address veterans’ unique strengths, abilities, and preferences to achieve their life goals and prevent future homelessness.

Documented the success of case plan goals to ensure that government policies and procedures are met.

Provided financial assistance for rent, utilities, food, household items, and, other resources that meet Stafford and Shallow Subsidy guidelines.

Recorded housing data in Unity and Case Worthy electronic systems.

Census Field Manager July 2019 - August 2020

U.S. Department of Commerce, U.S. Census Bureau

Tampa, FL

Promoted to and supervised Census Field Supervisors during the data collection operation during the 2020 Decennial Census.

Analyzed cost, quality, and progress reports to meet budget goals and operational standards.

Trained C.F.S.’s in classroom settings and individually, monitored assignments.

Mentored staff in the field, approved payroll, assisted staff with administrative issues related to injury/accidents.

Provided public relations information to community leaders and organizations regarding the Census.

Supervised field work to ensure quality and timely completion.

Resolved community complaints related to service delivery.

Reviewed case assignments for adherence to field operations standards of completion.

Applied Equal Employment Opportunity principles in hiring, training, and employee development, and the use of employee skills.

Supervised Listers during large geographic mapping operations for the 2020 Decennial U. S. Census.

Oversaw and trained groups of Listers in classroom settings and individually including:

Administering the Oath of Office

History of Census

No Fear Act

EEO for Employees

Mobile Case Management

● Purpose of the Address Canvassing Operation

● Canvassing Basics

● Address Canvassing Lister Tasks

● Data Stewardship

● Confidentiality

● Entering Time and Expenses

● Safety For Census Bureau Field Employees

● On-Call Work to Resolve Lister Problems.

● Conducted fieldwork as needed to support Listers and Enumerators.

● Analyzed performance reports, work with the team to ensure support, quality, and progress of 2020 census

operations to meet efficiency standards.

● Prioritized, developed, monitored, and, analyzed Lister progress to meet scheduled goals.

Medical Social Worker April 2016 - July 2019

Bayada Home Health Care

Sun City, FL

Performed intake assessments for clients with chronic healthcare diagnoses, developed plans of care to address age specific needs and intervention strategies related to medical conditions, injuries, and hospitalizations. Supported optimal recovery and prevention of re-hospitalizations.

Provided counseling related to physical and mental health, social, environmental, and financial goals.

Insured client safety and independence by establishing activities of daily living care in Hillsborough and Manatee Counties.

Multidisciplinary team member who supported quality care related to discharge planning, advocacy, timely implementation of treatment and services recommended by doctors, nurses, physical therapists, and occupational therapists.

Wrote case notes and monthly reports documenting client adherence to plan of care and goal completion.

Operations Manager

Five Magnolias Assisted Living September 2013 - October 2015

Lithia, FL

Supervised, hired, and trained direct care staff.

Responsible for cost accounting to operate within the budget.

Maintained overall safety of the residents and the facility, performed monthly fire drills, and performed safety inspections throughout the facility.

Developed and implemented activities for artistic, intellectual, and physical stimulation.

Responsible for assistance with self-administration of medication, nutrition/safe food handling practices, infection control and universal precautions, major/adverse incidents, comprehensive emergency planning.

Wrote progress reports, kept management records, maintained emergency food supplies and alternative ALF sites for storm evacuation.

Cares Manager - Social Services - Special Needs Program October 2011 - July 2013

Humana

Tampa, FL

Assessed client’s social, emotional, financial, and environmental status related to chronic illnesses to deliver services directed by physicians and nurses to achieve maximum medical benefits.

Set priorities to address and overcome challenges to healthcare goals of medically compromised adults.

Managed health care and safety issues, medication, physician, and specialist visits, in addition to food support, housing assistance and other individualized social service needs.

Recorded quarterly behavioral assessments results to prevent injuries, and re-hospitalizations.

Secured health and safety outcomes through goal implementation and successful discharge planning.

Enhanced employee satisfaction by volunteering for and coordinating health and wellness activities.

Triage Social Worker

Military One Source April 2010 - October 2011

St. Petersburg, FL

•Performed triage assessments and arranged long-term mental health services to address issues, telephonically, world-wide, including spousal neglect, domestic violence, adjustment disorders and suicidal ideation in temporary FL location.

•Monitored implementation of therapeutic services to ensure timely service delivery to soldiers and their family members. Timely service delivery supported focus of military members on wartime duties.

•Stabilized families by providing financial resources, relocation assistance, childcare, elder care, legal assistance, and other personalized community resources to keep families safe and intact.

•Supported recovery of veterans who served in Iraq and Afghanistan by referring them and their families for EAP services.

Medical Social Worker

(Home Health Organizations, Concurrent, Part-Time) July 2004 – April 2010

Gentiva, Associated, Utopia, Interim

Tampa, FL

Visited elderly, chronically ill patients in their homes to complete assessments to provide community resources. Delivered assistance through prescription assistance, durable medical equipment, adult day care services, food resources, financial support, assisted living or nursing home placement and related individualized support.

Prevented re-hospitalizations and/or death, by providing medical, financial, mental health and prescription resources to clients whose health insurance did not cover costs.

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