Customer Service Front Desk
Resume:
Makenna Powell **** S Rimrock Dr
Idaho Falls, ID 83401
**************@*****.***
EXPERIENCE
Snake River Animal Shelter — Cat Technician
April 2022 - September 2022
Front desk operations, adoption assistance, cleaning and maintenance of pens and facilities, feeding and care of animals, microchip injections, and administered medications.
Coldstone Creamery — Customer Service
January 2023 - April 2023
Took and filled online and in person orders, cleaning and stocking. Mac’s Snow Shack — Customer Service
April 2023 - October 2023
Took and filled customer orders, cleaning and stocking. Crumble Cookie — Customer Service
October 2023 - May 2024
Took and filled online and in person orders, cleaning and stocking, mixing and baking cookies on industrial equipment. Countryside Vet Office — Boarding Assistant
September 2024 - January 2025
Handled boarding and caring for animals, cleaning and organizing, answering phones, handling payments.
EDUCATION
THUNDER RIDGE HIGH SCHOOL, Ammon, ID — Diploma
Graduated - MAY 2025
UTAH STATE UNIVERSITY, Logan, UT —
AUGUST 2025 -
Studying Veterinary Science.
SKILLS
• Great attention to detail
• Great focus on completing work
• Basic Photoshop skills
• Artistic skills including
painting, ceramics and more
• Baking
• Excellent with Animals
• Pets - Dogs, Cats, Fish, Bunnies,
Lizards, Crabs
• Gardening.
Volunteer Experience
2020
EAST IDAHO AQUARIUM
FEEDING AND CARE OF
ANIMALS
CLEANING AND ENCLOSURE
MAINTANANCE
ANSWERING QUESTIONS FROM
GUESTS
2020-2024
FOSTERING ANIMALS
FOSTERED MULTIPLE LITTERS
OF BOTTLE FED KITTENS
FOSTERED A MOMMA DOG
WITH NEWBORN PUPPIES
PET SITTING FOR MULTIPLE
FAMILIES
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