Customer Service Representative

R A N E I L

D O C K E R Y

Service-focused Customer Service Representative dedicated to maximizing

satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Experienced providing top-notch customer service in Busy environments. Adept at resolving customer complaints and generating repeat business. Well-known for providing solutions to diverse problems and helping customers find desired items.

Teleperformance, Montego Bay, Saint James, Apr 2021 - Current Customer Service Representative

June 2018

High School Diploma

Cornwall College, Montego Bay, St. James, 08

PROFESSIONAL SUMMARY

WORK EXPERIENCE

EDUCATION

Montego Bay, Saint

James 1876

876-***-****

*.**********@*****.***

CONTACT

SKILLS

• FEEDBACK COLLECTION

• SOCIAL PERCEPTIVENESS

• CALL CENTER EXPERIENCE

• ATTENTION TO DETAIL

• ACTIVE LISTENING

• CONFLICT RESOLUTION

• COMMUNICATION SKILLS

• TEAMWORK SKILLS

• MULTITASKING CAPABILITY

Contact this candidate