Customer Service Sales Associate

Amari Johnson

**** ******* ****** **********, ** 45213

Phone: 513-***-****

Email: ************@*****.***

OBJECTIVE: To contribute to the success of a company using my experience and abilities to maximum potential.

SUMMARY OF QUALIFICATIONS

• Excellent Customer Service Skills.

• Positive interaction with all levels of management, as well as internal departments to resolve complex issues.

• Self-starter with a positive can-do attitude.

• Strong dedication and drive as a hard-working individual.

• Able to work efficiently and effectively on multiple tasks.

• Proficient with Microsoft programs (Word, Excel, and PowerPoint).

EXPERIENCE

Target, Cincinnati, OH

2/19- Present Fullfillment Expert

Select items for order pickup, drive up and ship not home for digital guest orders.

Properly prepare, pack and sort guest orders for shipment using correct materials.

Meet productivity metrics and other fulfillment goals.

Meet guest order promise times to deliver on the guest demand.

Cashier as needed.

Always provide excellent customer service.

Aeropostale, Cincinnati, OH

4/16-10/2018 Sales Associate

Achieve and exceed sales goals by executing our selling strategy.

Share product knowledge with customers to maximize sales.

Engage with customers to build relationships and brand loyalty by using company tools.

Show understanding of customer’s personal style when offering fashion advice.

Inspire customers with your product knowledge to cater to their needs.

Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.

Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.

Contact this candidate