Data Entry Clerk
Resume:
Eva Babylonia
**********@*****.***
Professional Experience
ActOne Group (Contract)
Data Entry Operator - Oct 2024 to Apr 2025
●Worked as a contractor for a bank's data operation center
●Verified tax payer's information from scanned tax forms for accuracy
●Audited individual taxpayers and businesses tax payments to the United States Treasury for remittance
Aimbridge Hospitality (Seasonal Part-time)
Pool Attendant - Feb 2025 to April 2025
●Provided exceptional customer service to the pool guests, ensuring a positive experience
●Maintained cleanliness of pool cabanas, including regular trash removal and keeping up with the pool areas and restrooms
●Assisted with the setup and breakdown of umbrellas, chairs, and other pool amenities
●Responded promptly to guest inquiries, providing accurate information about facilities, activities, and services available
●Managed supply of towels to ensure availability for guests
●Ensured compliance with pool slide's safety regulations
●Assisted pool servers with serving guests' food orders when needed
●Assisted in the cafe kitchen with dishwashing duties
Nordstrom Rack (Seasonal Part-time)
Service Experience Rep - Dec 2024 to Jan 2025
●Worked as a seasonal cashier during the holiday rush
●Provided the best available solutions to the customers’ requests and inquiries
●Managed in-store pick up orders and processes returned items accordingly
●Assigned to bring out the cardboards for recycling
●Assisted other departments as needed
Norwegian Cruise Line (Part-time)(Hybrid)
Cruise Specialist - Aug 2024 to Oct 2024
●Worked as a part-time Cruise Specialist in a high-volume call-center
● Assisted travel agents in getting attractive cruises’ costs for their clients
● Provided the best available pricing for clients who booked their cruises independently
● Coordinated with other departments in setting up air transportation and excursions bookings
● Responded to all queries pertaining to each ship’s onboard activities and free entertainments
Macy's (Seasonal Part-time)
Jewelry - Clerical Dec 2023 - May 2024
●Worked as a seasonal clerk in the Jewelry Department
●Unpacked jewelry and watches recently delivered to the store
●Displayed newly arrived items according to store’s representation procedures
●Reviewed online purchases and prepared them for shipment or store pick-up
●Responsible for updating the prices of items based on the current week’s promotion
●Marked down items for ‘Clearance Sale’, as advertised
●Provided information to customer inquiries, showcasing the jewelry selected and finalizing the transaction
LHH Recruitment Solutions (Temporary)
Payroll Associate Sept 2023 – Dec 2023
●Processed full cycle weekly payroll for over 700 store employees Statewide
●Utilized Oracle HCM to audit pre-payroll reports, run the current payroll, and maintain employee profile
●Validated Kronos timekeeping reports prior to uploading the hours into the payroll system
●Coordinated with the ‘Leave of Absence’ team to ensure that employees received payments of their available sick and vacation hours while on leave status
●Ran several post payroll reports and distributed them to the accounting team and third-party vendors
●Reconciled the weekly garnishment deductions with the accounts payable invoices totals, in order for child support payments and creditors' checks to be generated for distribution
●Responded to all payroll related requests and inquiries from store managers and division leaders
Intersect Group for Westfall Technik Corp (Contract)
Payroll Processor Jan 2023 – Mar 2023
●Worked a short contractual assignment, processing bi-weekly payroll for over 1500 multi-state employees, utilizing ADP Workforce Now
●Coordinated with the HR Generalists in requesting off-cycle paychecks for involuntary terminated employees with ADP Client Payroll Services
●Verified payroll changes, employee profile updates and timesheet data for exempt/non-exempt employees
●Uploaded child support orders, creditor’s court-ordered garnishments and tax agency notices into the ADP SmartCompliance
●Prepared the Payroll Summary report for the Director of Treasury, each post payroll processing
●Complied to all federal, state, in accordance to labor laws and mandatory company policies
●Assisted the HR Director with other payroll related tasks as needed
Genuent USA for MUFG Bank, LLC – Hybrid (Contract)
Human Resources Services Consultant Jan 2022 - Dec 2022
●Responsible for driving employees and managers to utilize the company's self-service portal
●Managed and resolved most payroll cases generated via phone calls, emails and online chats, with the goal of providing immediate responses, within the established Service Level Agreement (SLA)
●Approved Workday business processes submitted, such as employee profile and data changes, termination notices, manager access delegation requests and performance evaluation reviews
●Distributed unemployment benefits information to terminated employees based on their work location and State of residency
●Utilized the Workday payroll system, in researching employee's paycheck discrepancies
●Assisted with employee registrations to the company Global system, managed by HR counterparts in Japan
●Adhered to all California labor laws, upheld company policies and protocols
Pinnacle Technology Staffing for Allways Caring Homecare Services (Temporary)
Payroll Specialist May 2021 – Sep 2021
●Processed semi-monthly payroll, utilizing an in-house payroll software called Point of Care (POC).
●Gathered employee manual time cards that were faxed or dropped off to the office throughout the week
●Worked closely with the Senior Payroll Analyst in auditing pre-payroll reports
●Maintained over 200 caregivers’ records into Client folders based on the homecare services rendered
●Served as the main point of contact for all garnishments and payroll related issues and concerns.
●Assisted the HR Dept in filing new hire documents, while providing coverage to reception duties during off-payroll processing week.
Aston Carter for Vitalant - (Temporary)
Payroll Coordinator May 2020 – Aug 2020
●Worked a short assignment in the Payroll Dept to assist with setting up and auditing garnishments into the Oracle HCM
●Uploaded creditors’ garnishments, tax levies, child support orders and tax filing notices into the ADP SmartCompliance
●Assisted the Accounting Dept. in reconciling the periodic payroll taxes after each post payroll processing
●Monitored outstanding ADP invoices and verified address changes submitted via the employee portal
●Audited PA employees’ tax elections to ensure that the state tax form had been submitted to Payroll
●Assisted the Payroll Director with projects pertaining to their upcoming payroll system conversion
●Ensured compliance with Federal and State labor laws, as well as company policies and procedures
Vincent Benjamin for Troon Golf, LLC (Contract)
Payroll Specialist Jul 2019 - Oct 2019
●Utilized the Oracle Peoplesoft and a third-party payroll vendor, Primepay to process multi-states payroll
●Required to learn both payroll systems simultaneously in order to perform daily tasks efficiently
●Responded to large volume of managers’ emails pertaining to terminations, pay rate increases, address updates, direct deposit and tax election changes
●Processed creditors garnishments, court-ordered wage assignments and child support orders
●Processed new hire entries into the system and was responsible for multi-states, new-hire reporting online.
●Set up and re-set up employee’s time clock and employee portal online access
●Coordinated with Accounts Payable Department in reconciling the post-payroll garnishment reports
●Ensured all child support payments were uploaded into the Expert Pay online
●Ensured compliance with Federal and State labor laws, as well as company policies and procedures
●Assisted the payroll team with other projects and tasks as needed
Concentric Healthcare Staffing for Connections Health Solutions (Contract)
Payroll Analyst Mar 2019 – Jun 2019
●Worked for an organization who provides behavioral support and crisis responses to their clients
●Utilized ADP Workforce Now in processing bi-weekly payroll for over 500 Arizona employees
●Set up garnishments and corresponded with government agencies and creditors' law firms
●Initiated pre-approval process on 401k hardship withdrawal and termination withdrawal distributions.
●Assisted in the Accounting Dept. with their monthly accounts reconciliation
●Assisted the Benefits Dept. in reconciling and funding the employees' Healthcare Spending Account
●Responded to all employees and managers' requests, providing immediate resolution to their concerns
●Coordinated with the ADP Payroll Representative to ensure that executive requests were met accordingly
Automatic Data Processing (ADP)
Payroll Specialist I Jun 2017 - Oct 2018
●Processed clients' weekly and bi-weekly pay cycles, utilizing ADP Payforce
●Uploaded employees' updated profile from Workday into the ADP Payforce system
●Complied with established service level agreements and payroll processing deadlines
●Analysed specific payroll reports and determined necessary corrective action
●Responded to internal audit requests from Compliance Auditors within the company
●Ensured that all service requests submitted to the Siebel CRM were resolved accordingly
●Responsible for acknowledging and storing internal emails into specific shared folders
●Created several payroll step-by-step guidelines and payroll procedures for the team
●Collaborated with the Garnishment Team to research employees' paycheck discrepancies
●Assisted Tax Team with year-end reconciliations and clients' approval upon reviewing finalized W-2 forms
●Ensured compliance with Federal, State, and Local labor laws, as well as company policies and procedures
Education
Western International University
Human Resources Management ( No Degree)
University of Phoenix
Business Administration (No Degree))
Arizona Institute of Business and Technology (Brookline College)
Business Automation (Diploma Program)
Temasek Secondary School - Singapore
General Studies (High School Graduate)
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