Cold Calling Microsoft Office
Resume:
LEZAAN
BOTHA
OBJECTIVE
Secure a responsible career
opportunity to fully utilize my skills,
while making a significant contribution
to the success of the company.
SKILLS
• Microsoft Office tools like
Excel, Teams, and PowerPoint
• Writing and editing
• Teamwork
• Attention to detail
• Critical thinking
• People Development
• Sales
• Cold calling
• Time management skills
CONTACT DETAILS REFRENCES
PHONE:
EMAIL:
***************@*****.***
ADDRESS:
Kempton Park, Gauteng
REFRENCES
Tirepoint – Lizel Nicolau
Capital Legacy – Sheri Meyer
FlySafair – Christelle
EDUCATION
Hoërskool Brandwag
Matriculated 2018
Subjects:
Afrikaans Home Language, English First Additional Language, Mathematics Literacy, Life Orientation, Business Studies, Computer Applications Technology.
EPT Aviation Training College:
21st January 2019 – 1st March 2019
CCM License – SEPT, Fire Fighting,AVMED, Dangerous Goods,CRM,Wet Ditching.
WORK EXPERIENCE
Tirepoint – Telesales Cosultant May 2024 – Current
• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales
• Meeting daily call targets and sales targets
• General admin duties
• Responding on emails and give feedback on customers and their needs and requirements
Capital Legacy - Booking Agent June 2022 – September 2023
• Outbound calling to over 200 clients per day.
• Scheduling appointments with over 30 clients and consultants per day.
• Maintain turnaround time of less than 10 minutes.
• Responding to and answering emails and incoming calls.
• Completing all daily calls.
• Meeting daily bookings targets.
• General administrative duties.
• Hot and cold calling.
• Educating Clients on company and appointment expectations.
• Provide product and service information to Clients.
• Complete call logs and reports
• First line of contact liaison between company and potential clients. FlySafair – Flight Attendant July 2019 – December 2021
• Demonstrating the use of emergency and safety equipment.
• Serving beverages, meals and snacks.
• Providing additional assistance to passengers with special needs.
• Reassuring passengers during aircraft turbulence.
• Administering first aid and medical care if required in the case of an emergency.
• Providing instruction, including emergency evacuation procedures, to passengers
Contact this candidate