Project Management Customer Experience

Dr. Jayasakthivel Rajkumar Rajasekaran Mobile: +1-860-***-**** E-Mail:

**************@*****.***

SR.IT PROFESSIONAL – MOBILE ARCHITECT

Mobile Architect, expertise in the field of Mobile App Development with high proficiency in wide range of cutting-edge technologies

PROFESSIONAL SUMMARY

● Overall 14+ years of experience in architecture, design, development, deployment and maintenance of native android mobile applications for fortune 100 companies.

● Extensive technical experience in developing phone/tablet applications using JAVA, Kotlin, Android, Qualcomm (Brew, brewmp, tat), Samsung (bada) and J2ME. Involved from conceptualization till app store hosting and support.

● Comprehensive experience in agile project delivery, performance tuning and project management activities like scrum ceremonies, Senior management reporting, due-diligence and standards (LINT) adherence.

● Expertise in bringing efficiencies via continuous process improvements, design/code reviews, and knowledge management activities. Experience in working with push notifications, content providers, multiple screen support, data offline usage, accounts and sync.

● Quick learner, ability to quickly adapt emerging new technologies, showcased improved customer experience and documented feedback.

● Thrive in an international multicultural environment, individual contributor and team environments. Responsible for staff performance management and training. Identify and hire resources/skills needed within their organization. Managed strategies to handle portfolio of Business Line demands, developed technology roadmap. Managed a team of resources in the US and India regarding support resources and project management.

● Reduced defects in development builds by over 95%, completed outstanding change requests, and cleared all blocking issues in 4 month period.Motivated staff in terms of achieving goals and objectives ORGANIZATIONAL EXPERIENCE

Socure Inc, Newyork, NY, USA Apr 2022 – Present

Staff Android Engineer

Android Application Design & Development / Software Framework Development

● Designing and developing advanced applications for the Android platform.

● Unit-testing code for robustness, including edge cases, usability, and general reliability.

● Design and build advanced applications for the Android platform

● Develop applications as per the most recent patterns.

● Evaluate the existing applications and implement new technologies to maximize app’s efficiency.

● Collaborate with cross-functional teams to define, design, and ship new features.

● Improve efficiency and minimize development time and release your apps faster as a consequence

● Working with external software libraries and APIs.

● Providing legitimate specialized and client assistance to the customers.

● Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

● Communicating implications of architectural decisions, issues and plans to business and IT Leadership.

● Monitor the apps technical life-cycle during each phase of development.

● Discover and implement new technologies to broaden your scope and fit your niche business requirements Project Management / Client Relationship Management / Team Management

● Work with Project Management Centre for project governance

● Monitor and control the work to ensure that the project remains on track and in control with any risks evaluated and escalated where relevant

● Working with portfolio director, product manager, development manager and Digital stakeholders to complete project charter and outlining key milestones, scope, goals, deliverables, required resources, budgets and deadlines

● Managed various cross-functional projects with teams varying in size from 30 to 45 people.

● Working closely with Product Owner(s) to maintain roadmaps, product backlogs and establish priorities

● Ensure a successful partnership with business units and vendors

● Monitor and control the work to ensure that the project remains on track and in control with any risks evaluated and escalated where relevant.

● Be the technical leader for design, implementation and interface decisions regarding mobile E2E solutions Zillion Group Inc, Boston, MA, USA Feb 2020 – Apr 2022 Android Mobile Architect

Apps

Restore Health : https://play.google.com/store/apps/details?id=com.restorehealth.android&hl=en_US&gl=US Android Application Design & Development / Software Framework Development

● Understanding the client’s needs and making an interpretation of them into mobile application structure and programming prerequisites.

● Designing mobile applications dependent on best practices and necessities.

● Working and doing application improvement on various mobile stages and building up the application in a joint effort with other colleagues.

● Develop applications as per the most recent patterns.

● To support the whole application cycle (idea, plan, test, discharge, and backing) and producing completely practical mobile applications with a clean code

● To Investigate and troubleshoot the application and improve the graphical user interface to improve client experience.

● Providing legitimate specialized and client assistance to the customers.

● Also, writing Documents identified with venture plans, specialized determinations, approaches, and procedures.

● Communicating implications of architectural decisions, issues and plans to business and IT Leadership Project Management / Client Relationship Management / Team Management

● Managed Application creation process from beginning to end.

● Support smooth rollout of enhancements, manage pre and post-implementation activities, train frontline teams and develop processes with operations teams

● Challenges and inspires team members to achieve business results and constant innovation

● Perform relevant project management processes from concept to delivery i.e., initiate, plan, execute, monitor, control and close any concerns or issues.

● Monitor and control the work to ensure that the project remains on track and in control with any risks evaluated and escalated where relevant

● Managed various cross-functional projects with teams varying in size from 15 to 30 people. Zillion Group Inc, Boston, MA, USA Jun 2019 – Feb 2020 Sr. Mobile Developer

Android Application Design & Development / Software Framework Development

● Designed and built native applications for Android and Web app platforms.

● Coordinated with outside APIs and data sources; integrated 3rd party libraries like Facebook and YouTube video API’s.

● Implemented Unit/UI test to achieve usability, robustness, edge cases and general reliability; ensured its compatibility with most versions.

● Designed and developed code from scratch including coding and debugging for projects.

● Responsible for source code control and builds using Eclipse and Android Studio IDE. Application Development, Enhancement & Debugging / Bug Fixing, Testing & Troubleshooting

● Continuously evaluated, discovered and implemented new technologies to maximize the efficiency of development.

● Liaised directly with developers and product managers to conceptualize, build, test and realize products.

● Conducted analysis, triage and fixed the production support issues. Project Management / Client Relationship Management / Team Management

● Planned and developed projects including providing technical inputs for project execution; managed project scope and change control and escalated issues where necessary.

● Interfaced with clients for gathering requirements around functionality and translated those requirements into elegant functions and solutions.

● Collaborated with cross-functional teams to define, design, and ship new features. COGNIZANT TECHNOLOGY SOLUTIONS, Teaneck, NJ, USA May 2012 – June 2019 Technology Specialist

Apps

Mycigna : https://play.google.com/store/apps/details?id=com.cigna.mobile.mycigna&hl=en_US&gl=US Envoy : https://play.google.com/store/apps/details?id=com.cigna.mobile.envoy&hl=en_US&gl=US Dunkin : https://play.google.com/store/apps/details?id=com.dunkinbrands.otgo&hl=en_US&gl=US Android Application Design & Development / Software Framework Development

● Designed and built native applications for Android and Web app platforms.

● Coordinated with outside APIs and data sources; integrated 3rd party libraries like Facebook and YouTube video API’s.

● Implemented Unit/UI test to achieve usability, robustness, edge cases and general reliability; ensured its compatibility with most versions.

● Designed and developed code from scratch including coding and debugging for projects.

● Responsible for source code control and builds using Eclipse and Android Studio IDE. Application Development, Enhancement & Debugging / Bug Fixing, Testing & Troubleshooting

● Continuously evaluated, discovered and implemented new technologies to maximize the efficiency of development.

● Liaised directly with developers and product managers to conceptualize, build, test and realize products.

● Conducted analysis, triage and fixed the production support issues.

● Optimized memory management using Static and Dynamic Analyzer.

● Tested the application on multiple Android targets and debugging issues. Project Management / Client Relationship Management / Team Management

● Steered end-to-end project management operations for Mobile Application Development right from defining scope, providing estimates, technical documentation, tracking progress, preparing release & sharing with client.

● Planned and developed projects including providing technical inputs for project execution; managed project scope and change control and escalated issues where necessary.

● Interfaced with clients for gathering requirements around functionality and translated those requirements into elegant functions and solutions.

● Collaborated with cross-functional teams to define, design, and ship new features.

● Wrote technical specifications and maintained reports pertaining to application development process. Significant Achievements:

● Awarded as Star Performer of the Year

● Secured Runner up in Cignahacaton.

● Successfully added App shortcuts, Fingerprint gesture, OTP (One Time Password) Reader, Default Mobile Number Display, NFC for file and location sharing.

● Achieved significant decrease in:

o App crash rates by adding annotations for null checks. o Screen rendering time by using proper screen dimensions.

● Prevented heavy images by converting vector images, consistent font sizes by maintaining proper styles.

● Improved App load per period by practicing,

o Thread Management - Managed multi-threading servers capable of handling concurrent transactions at a time o Task Scheduling - Scheduled processing tasks effectively to reduce the burden on the CPU o I/O Scheduling - Schedule processing tasks effectively to reduce the burden on the CPU

● Optimized app latency by:

o Providing a minimum data subset for the app

o Used JSON to reduce the payload size

● Improvised app speed by Cache regularly accessed information, Preload/Prefetch data.

● Minimized use of JavaScript, reduced dependency, aggregated network calls, used local storage for offline data, avoided Flash component.

WIPRO TECHNOLOGIES LTD., Bangalore, Karnataka May 2009 – Dec 2012 Software Engineer

Apps

Mastercard : https://play.google.com/store/apps/details?id=com.mastercard.mcglobalevents&hl=en_US&gl=US Xfinity : https://play.google.com/store/apps/details?id=com.xfinity.cloudtvr&hl=en_US&gl=US TECHNICAL SKILLS

Development Tools: Android Studio, IntelliJ, Emulator, Eclipse Mobile Cloud: Prefecto Mobile

Platform Android, IOS, Brew, Brewmp, Tat, BADA

Operating System Windows, MAC OS, UNIX/Linux

Build Tool Gradle, Maven

Continuous Integration Tool Jenkins

Artifactory Management Nexus

Version Control GIT, SVN, source tree, GitHub

Defect Tracking JIRA, Rally

Domain Healthcare

Programming Languages Java, Kotlin, Android, J2ME, Objective C, C, C++, Shell Scripting, Node JS, groovy Other Support Tools Postman, soup UI, putty, Beyond Compare, Memory Analyzer, Splunk Database MS SQL, SQL Anywhere, Realm, SQLite

ACADEMICS

● Doctorate (Management) from Bharathiyar University Coimbatore, India 2020

● MBA (Technology Management) from Anna University Chennai, India 2011

● B.E. (Electronics and Communication) from Sathyabama University Chennai, India 2008

● Microsoft Certified Dot.Net Professional

RESEARCH ARTICLES

● Importance of HRIS in HRM functions In select IT companies in chennai ISSN NO.232*-****-****

● Benefits and Barriers of Human Resource Information System in BHEL ISSN NO.245*-****-****

● Effectiveness of Human Resource Information System on HR Functions of BSNL ISSN NO.245*-****-****

● The Impact of HRIS on the performance of HR Department in select Private ISSN NO.2321-676X 2016 Organisations

● Practise Of HRIS in Select Private Hospitals in Tamil Nadu ISSN NO.245*-****-**** PERSONAL DETAILS

Volunteered in foodshare and outreach

Interests: Cricket, Poetry writing in Tamil

KEY PROJECTS ANNEXURE

Zillion Group, Inc

Title: Restore Health

Duration: Since Jun 2019 Location: Norwalk, CT - USA Operating Systems: Mac OS Programming Languages: Java, Android, Kotlin Overview: Today module helps user to get Various task associated with the user. User can select Do Today’s Lesson, Log Your Meals, Get Moving, Do Activities which helps the user into the app. Relaxation module, helps the user to get relaxed by asking the user to perform various activities and track it in the app. Notification will help the user regarding the replies are coach answer various questions by the user. Community module helps the user to create the community and share their thoughts with in the app. Knowledge center module helps the user to gain the knowledge on various activities. It also educates about exercise and medical conditions of the user. Food Guide can help the user to share the food and get to know the calories intake. Recipes module helps the user to keep track of his Calorie. Benefits Module helps the user to keep track of the benefits gained. Reminders module helps the user to create the reminder of log meals and workout sessions. Devices module gives the user a to bring their own devices and helps to keep track of the activities and exercise, steps counter, sleep tracker.

Client Overview: Zillion exists to empower people in evolving behavior to a desired state through architecting human choice with support from digital and relevant human interaction. Role: Android Developer

● Steered overall development for multiple modules like Dashboard, Food Guide, Recipes, Settings, Cards, Benefits, Devices, Today, Relaxation, Notification, Menu and nutrition’s, which includes UI development as well integration of server component

● Worked closely with business and UX to understand requirement and delivered a quality build in timely manner

● Effectively implemented the cutting-edge technology like Samsung Health, Google FIt, App Shortcuts, Built Apps that communicate with RESTful services

● Chaired technical design review meetings

Cognizant Technology Solutions

Title: Dunkin Donuts

Duration: Since Apr 2019 Location: Canton, Ma - USA Operating Systems: Mac OS Programming Languages: Java, Android, Kotlin Overview: Registration module helps user to get registered into application. User can select security questions, username and password, which helps to login into the app. MFA module, is a two-step authentication, which provides additional security to the user. A pin will be sent to the user’s registered mobile number or email id, whenever user login. Forgot username and password module helps the user to recover username or password based on security answers and other details provided. Order module helps the user to find the product in the menu along with the pricing for the location shop. It also educates about cost of product and what’s the tax. User can search the shop based on the current location and zip code. Add Cards module helps the user to keep track of his Cards. Manage Cards gives user knowledge about the cards added. In the add card’s module user can make a desired auto pay options. Settings module enables user to update his like password, security questions and fingerprint. Dashboard module gives the user a quick view of all the offers. Quick Link module help the user to quickly navigated to the desired module. Scan/Pay module allows DD customers to scan payment add the value to the DD card. Client Overview: Dunkin'® is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods. Role: Android Developer

● Steered overall development for multiple modules like Registration, MFA, Add Cards, forgot username and password, Scan/Pay, Settings, Dashboard, Order, Find Locations, Offers, Menu and Nutrition, which includes UI development as well integration of server component

● Worked closely with business and UX to understand requirement and delivered a quality build in timely manner

● Effectively implemented the cutting-edge technology like OTP reader, Finger Print Gesture, App Shortcuts, Built Apps that communicate with RESTful services

● Chaired technical design review meetings

Title: myCigna

Duration: Since Jan 2016 Location: Windsor, CT - USA Operating Systems: Mac OS Programming Languages: Java, Android, Kotlin Overview: Registration module helps user to get registered into application. User can select security questions, username and password, which helps to login into the app. MFA module, is a two-step authentication, which provides additional security to the user. A pin will be sent to the user’s registered mobile number or email id, whenever user login. Forgot username and password module helps the user to recover username or password based on security answers and other details provided. Directory module helps the user to find urgent care, doctors, dentist and various procedures. It also educates about cost of procedure and what’s the co-pay. User can search the provider based on the current location and zip code. Claims and EOB module helps the user to keep track of his claims. EOB gives user knowledge about the claim process. In the claim’s modules user can make a desired filter and search of the particular claim of user’s family member. Profile and Settings module enables user to update his like password, security questions and paperless preferences. He can link preferences to email/phone number or can enable/disable them; it all works dynamically based on user entitlements. Dashboard module gives the user a quick view of all the modules. Quick Link module help the user to quickly navigated to the desired module. Accounts module allows Cigna customers to view Accounts summary on Dashboard, account list screen as well as Accounts details, which can be Bar, Pie or List screen based on the content type. Deductibles and Maximums module provides knowledge of what each family member is met and remaining from the out of pocket maximum. Client Overview: Cigna, a global health insurance service company, offers health, dental, supplemental insurance and Medicare plans to individuals, families and business. Role: Android Developer

● Steered overall development for multiple modules like Registration, MFA, Accounts, forgot username and password, Directory, Profile and Settings, Dashboard, Accounts, Claims and EOB’s, Quick Links, Deductibles and Maximums, which includes UI development as well integration of server component

● Worked closely with business and UX to understand requirement and delivered a quality build in timely manner

● Effectively implemented the cutting-edge technology like OTP reader, Finger Print Gesture, App Shortcuts, Built Apps that communicate with RESTful services

● Chaired technical design review meetings

Title: Envoy

Duration: Feb’ 15 – Dec’ 15 Location: Windsor, CT - USA Operating Systems: Mac OS Programming Languages: Java, Android, Kotlin Overview: Envoy is an international app, for rest of the USA users. Registration module helps the user to get registered into the application. User can select the security questions, username and password, which helps to login into the app. Forgot username and password module, helps the user to recover username or password based on security answers and other details provided by the user. Directory module helps to find the urgent care, doctors, dentist and various procedures. It also educates the user about the cost of the procedures and what’s the copay. Users can search the provider based on the current location and zip code. Claims module helps to keep track of his claims and also submit with the help of OCR reader. In claim’s modules users can make desired filter & search particular claim of family member. Client Overview: Cigna, a global health insurance service company, offers health, dental, supplemental insurance and Medicare plans to individuals, families and business. Role: Android Developer

● Spearheaded design and development of multiple modules like Registration, Forgot Username and Password, Directory, Claims, including UI development as well integration of server component

● Liaised with business and UX to understand requirement and deliver a quality build in timely manner

● Coordinated with offshore team on daily basis for task distribution and tracking the progress Highlight:

● Successfully implemented the OCR reader

Title: myCigna

Duration: Dec’ 12 – Jan’ 15 Location: Chennai, India Operating Systems: Mac OS Programming Languages: Java, Android, Kotlin Overview: Drug cost tool module helps the user to search the drug based on the dosage, frequency and quantity. User can compare the drug cost for different providers along with CHDP (Cigna home delivery pharmacy). More module helps user know all details about the app, user agreement, privacy information, legal disclaimers, 24-hour helpline number, etc. Shared Access helps the primary user to give access to his family member. Have to analysis, triage and fix the production defects within the stipulated time. Client Overview: Cigna, a global health insurance service company, offers health, dental, supplemental insurance and Medicare plans to individuals, families and business. Role: Android Project Lead

● Involved in overall development for multiple modules like Drug Cost Tool, More, Shared Access, which includes UI development as well integration of server component

● Coordinated with business and UX to understand requirements and delivered a quality build in timely manner

● Consistently ensured that team is developing and delivering the task in the stipulated time, with quality assurance Wipro Technologies Limited, Chennai

Title: Comcast TV

Duration: Jan’ 12 – Dec’ 12 Location: Chennai, India Operating Systems: Windows Programming Languages: Java, C, UNIX Overview: Comcast provides user with different TV channels based on their subscription, using set top box. Guide module helps the user to check movie, sports or show timings for each channel. Preview module shows the user relevant trailers on the movie, sports or shows which user has navigated to. Upcoming module indicates about upcoming shows or movies, which user can add to their favorites and set the reminder for the same. Client Overview: Comcast NBC Universal creates incredible technology and entertainment that connects millions of people to the moments and experiences. It offers multiple solutions like internet, TV, phone, security systems, etc.

Role:

● Administered design and development of multiple modules like Guide, Preview, Upcoming, including UI development as well integration of server component

● Gathered requirements and developed custom UI components like custom scroll bar, custom layout manager, used effectively throughout project

● Analyzed, triage and fixed the production support issues

● Involved in performing Unit and Manual Testing along with fixing bugs Title: Motorola Mobile

Duration: Apr 2010 – Dec 2011 Location: Chennai, India Operating Systems: Windows Programming Languages: Java, Android Overview: The project aimed to develop messaging app, in which user can add up to 5 recipients. User can send audio and video files in all acceptable formats. They should also have the capability to make calls from the messaging app. User can access camera from the messages. Developed Contacts app, so user can share the contacts in the message app. User can add all the details for each contact. Designing gallery app, so users can sort all the video and image files. From the gallery app user can share the images and videos through messaging app. Client Overview: Motorola, Inc. was an American multinational telecommunication company. It designed and sold wireless network equipment such as cellular transmission base stations and signal amplifiers. The wireless telephone handset division was a pioneer in cellular telephones. Role:

● Handled all client-side development including UI and database design, networking and server integration part

● Worked on Auth implementation on the client side

● Designed:

o JUnit testing framework for the modules

o Intermediate integration points in the application to reduce dependency between client and server team

● Provided integration points for different modules like Gallery, Camera, Contacts, messages including working on Content providers to expose the existing database and provide custom read / write permission for above modules Title: Motorola Mobile

Duration: Apr’ 09 – Mar’ 10 Location: Chennai, India Operating Systems: Windows Programming Languages: Brew, Brewmp, TAT, VC++ Overview: The project aimed to develop Calendar, Phone and Message Applications for different Motorola mobiles. The user should be able to perform all desired functions of relevant applications and should have zero percent memory leak.

Client Overview: Motorola, Inc. was an American multinational telecommunication company. Motorola designed and sold wireless network equipment such as cellular transmission base stations and signal amplifiers. Motorola's wireless telephone handset division was a pioneer in cellular telephones.

Role: Software Engineer

● Involved in working on sync module for Contacts and Calendar event

● Designed custom UI components Calendar frames, gallery organizer

● Conducted unit and manual testing along with fixing bugs for existing app

● Worked on database part for mail application as performance enhancement

Contact this candidate