Qa Analyst Software Development
Resume:
Ritu Srivastava
Email ID: ****.****@*****.***
Phone No: 562-***-****
QA Analyst / Validation Analyst
Summary
8+ years of QA experience in Manual/Automation testing of Web/Mobile and Client- Server application.
Expertise in manual and automation testing, extensively involved in Black Box, White Box, Structural, Functional, Unit, System Integration, and Regression Testing, GUI testing, Accessibility testing.
Experienced in SQA (Software Quality Assurance) with tools such as Selenium RC/WebDriver/IDE/Grid, HP Quick Test Professional, ALVIS, VAL Genesis, Cucumber, Jenkins, Quality Center, JIRA, Wave, and SOAP UI.
Knowledge on developing and reviewing of Validation Plans, Test Plans, Deviation/Incident Reports,
Sampling methodologies.
Worked on Integrated Eligibility Systems (IES) to manage multiple public assistance programs, such as MSP, MA, TANF, SNAP and CASH
Experience in applying Testing Methodologies, creating Test Plans, Executing Test Scripts, Automation of Test Cases, Defect Tracking and Report Generation.
Familiar with Software Development Life Cycle (SDLC) and Software Methodologies like Waterfall, V-Model
and Agile in relative to development and testing.
Created and maintained automated test scripts for both web-based applications and mobile applications.
Experience in Cucumber for Behavior Driven Development (BDD) framework to write acceptance tests for web application.
Strong knowledge with all phases of Software Test Life Cycle (STLC), Software Development Life Cycle (SDLC) with proficiency in Test case and Test Scenarios Creation, Test Execution and Bug Reporting & Tracking.
Defect reporting / tracking using HP ALM (QC), handled admin rights in QC, maintaining Test Plan, Lab. Updating defect templates etc.
Experienced in Selenium Data-Driven Framework with core Java programming and J-unit/TestNG annotations.
Experience in Web services testing, Functional testing, Data Driven testing, Load testing and validating WSDL using SOAP UI.
Experience in creation and development of validation deliverables including Protocols and Summary Reports
for Installation/Operational/Performance (IQ/OQ/PQ)
Expertise in Requirement Traceability Matrix (RTM) to ensure the test case coverage for all requirements and worked on Test Management Tool QC (Quality centre) for Execution and Defect Tracking.
Involved in logging of the defects using bug defect life cycle.
Core involvement in new process documentation and knowledge transfer documentation.
Execution progress and prioritize bug fixes.
Good analytical and communication skills and ability to work independently with minimal supervision, also perform as part of a team.
EDUCATION
Master of Science, VBS University, India
Bachelor of Science, VBS University, India
Certification:
ISTQB Certified for testing.
Foundation level certified Scrum Master
2 Year diploma from NIIT Technology for Software and Technology
CIC (Certificate in computing) from Indira Gandhi National Open University (IGNOU), India.
‘O’ Level Certificate from Department of Electronics and Accreditation of Computer Classes (DOEACC), an autonomous scientific society under the Indian Ministry of Communications and Information Technology
TECHNICAL SKILLS
Technical Skills
Strong mobile device app testing (iOS and Android), Manual Testing, Black Box, White Box, Structural, Functional Testing, 508 Accessibility Testing, Regression Testing, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Android SDK, iOS SDK
Operating Systems
Windows variants
Test and bug management Tools
QC ALM, ALVIS, Fiddler, NVDA, JAW, VAL Genesis, AMP, Wave, JIRA, TFS
Databases
Oracle, SQL
Languages
Visual Basic.net, Java, HTML, JavaScript, XML
WORK EXPERIENCE
Client: State of Illinois May 2024- Till Date
QA Analyst
Environment: HP Quality Center, JAMA, AMP, Putty, SAP, Jira, Wave, Oracle, NVDA
Description: Engaged in testing of various state’s benefit program applications for under privileged beneficiaries. Working in cross-functional team to perform along with different testing teams, creating comprehensive test scenarios & scripts as per the story board and executed the tests in various test environments.
Performing functional testing, integration testing, installation testing, security testing and mobile browser compatibility testing, 508 testing (accessibility testing).
Involved in testing the web and mobile applications by documenting and executing the scripts.
Prepared manual testing scenarios and test cases for system design of advance builds of an application.
Involved in preparing the test plan and presented to the Management.
Working on CT 152 EMR tools for mobile testing.
Organized the test cases in the HP ALM/Quality Center (QC) for Manual Test execution also generated reports and graph type documents for results using QC.
Worked on Integrated Eligibility Systems (IES) to manage multiple public assistance programs.
Involved in determining the initial and ongoing eligibility for Medicaid, Food Assistance, and Cash benefit, and their generation of correspondence and notices.
Performed risk analysis to critical areas of application from customer perspective and supported multi-tier application.
Worked on Selenium testing tool for testing web applications.
Worked closely with the development team and Product Owners to make sure all the requirements are captured and tested thoroughly.
Client: Otsuka Pharmaceuticals, Rockville, MD Aug 2020 –Apr 2024
QA Analyst
Description: Working on mobile device app (Abilify MyCite APP) testing (Cell phones and Tablets, with iOS and Android platforms) for App designed for an ingestible event marker (IEM) sensor device (a wearable patch). The app is specifically designed for the Major Depressive Disorder (MDD).
Responsibilities:
Performed functional testing, integration testing, installation testing, security testing and mobile browser compatibility testing, 508 testing (accessibility testing).
Participated in Agile team with daily scrum meetings and sprint planning meetings.
Involved in testing the mobile apps by documenting and executing the scripts.
EPIC (commercially available software), MYCITE and HF Study (in-house developed) EMR tools for mobile testing.
Involved in preparing the test plan and review with teammates and presented to the management.
Worked on different tools, like Fiddler, JAW, AMP, Wave for testing of different applications.
Performed thorough CSV (Computer System Validation) for the data validation of the applications as per industry standards.
Extensively worked on HP QLM, JIRA, GitHub, ALVIS.
Involved in the development of test cases based on the application requirement documents.
Developed the Test cases to evaluate the secured information of web-based user authenticated applications.
Helped the team define the definition of done for a sprint.
Created Test Automation framework using Selenium Web Driver, Cucumber & JAVA.
Attended daily stand-up meetings in agile environment, worked closely with the product owner to define user stories, estimated the scope and size of the testing effort for each user story.
Involving in discussions with product management in requirement analysis, understanding assigned user stories.
Involving in discussions with product management in requirement analysis, understanding and providing assigned user stories related QA estimation.
Involving in Agile Commit meetings and understanding definition of done which is committed.
Implemented Data-Driven test to verify the same functionality with multiple sets of data.
Defect testing and exploratory testing/Ad-hoc testing was performed after each build.
Environment: JIRA, JAMA, Putty, Postman, SQL Developer, JAWS, CCA (Color Contrast Analyzer), Swift View, WinSCP, Confluence, Hybrid (Agile + Waterfall) Environment.
Client: State of Oregon DHS OHA office, Salem, OR, USA Mar 2019 – Aug 2020
QA Engineer
This project’s goal is to improve access to programs providing service to economically disadvantaged people by providing a simple, efficient, seamless, and traceable system for people to access and manage their health coverage, insurance, or aid.
Responsibilities:
As part of a functional testing team, created comprehensive test scenarios & scripts as per the story board and executed the tests in various test environments.
Collaborated with BA’s and developers for end-to-end testing of various Enhancement Requirements like - SP047, 55+ & ABAWD etc.
Identified software defects, logged the bugs in JIRA and ensured all software is developed as per IL State’s standards and business rules.
Created cases for SNAP, TANF, MA, CASH and Family care cases to support multiple public assistance programs for integration.
Created test data by creating various TOA cases per the scenarios, took them through the certification process, analyzed the results, identified the issues, and communicated the issues to the development, logged the bugs in JIRA.
Extensively involved in defect triaging, retesting of the defect fixes and creation of test artifacts documents.
Performed Accessibility Testing on various screens of applications - IES (Integrated Eligibility System), ABE (Application for Benefits Eligibility) and Appeals Module.
Used putty to run various batch jobs per the test scenarios and validated the data in the backend using SQL Developer.
Collaborated with Dev team, Bas, peers and with UAT teams on various other tasks, provided KT to new hire and assisted them in preparing the test data for their testing.
Validated the PCL Files (using Swift View), PDFs of correspondences/notices that will be sent out to the customers.
Performed interface testing by mocking the inbound/outbound files per the scenarios by referring the System specification documents and processing the files by running related batch jobs in Putty.
Extensively participated in release regression testing, production release support, client co-ordination on incident management and rectifying the issues.
Coordinated with developers and business analysts to understand test requirements, ensuring alignment between automated tests and project goals.
Environment: JIRA, JAMA, Putty, Postman, VAL Genesis, SQL Developer, JAWS, CCA (Color Contrast Analyzer), Swift View, WinSCP, Confluence, Hybrid (Agile + Waterfall) Environment.
Assign Infotech, Noida, India Jun 2013 to May 2015
QA Tester
Description: Worked on various applications for Kaiser Permanente, a non-profit and the largest managed care organization in United States.
Drug Forecasting: Every year a fixed KP drug purchase budget needs to be sanctioned for all drugs purchased. To determine what budget is required, a group of forecasters forecast costs for drugs for the coming year, across two six-month cycles, for Rate Making and Operating Budget. Based on this forecasting, reports are generated and forwarded to the finance department to help them take the decisions related to budgets.
Operations and SMT Dashboard: This dashboard consists of information relevant to the SMT and Operations group. The main feature of this dashboard is its dynamic reports. In addition, the managers can view the reports based on custom provided rich search criteria. This enables them to track and manage the projects with a better level of control.
eTSub (Electronic Therapeutic Substitution): This is a web application for creating initiatives for drug substitution. Purpose of this application is to discard the harmful drugs or taking approval from doctors to convert a branded drug to a generic drug based on individual patient feedback. It has reports with provides facility to Drug education coordinator to see all types of approval status.
Responsibilities:
Involved in testing the web applications by documenting and executing the scripts.
Prepared Manual testing scenarios and test cases for system design of advance builds of an application.
Involved in preparing the test plan and presented to the Management.
Organized the test cases in the HP ALM/Quality Center (QC) for Manual Test execution also generated reports and graph type documents for results using QC.
Worked on Selenium testing tool for testing web applications.
Well experienced in validating the data from the databases using SQL Developer.
Performed risk analysis to critical areas of application from customer perspective and supported multi-tier application.
Performed Test Case Design using TOSCA’s Model-Based Testing (MBT) approach, enhancing test case efficiency and improving test execution time
Developed and executed the test cases using User Stories.
Experienced writing test documentation such as Test Plans, scripts and test results reports.
Involved in sending the daily status reports to the Team.
Hands on experience with writing the defects and tracking the defects.
Hands on experience with developing an RTM (Requirement traceability matrix).
Participated in analyzing/writing manual test cases.
Worked closely with the development team and Product Owners to make sure all the requirements are captured and tested thoroughly.
Environment: HP Quality Center, UFT, HTML, XML, SQL, UNIX.
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