Direct Care Worker
Resume:
Adelaida G Zavala
Garden City, KS ***** 620-***-****
******************@*****.***
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-
versed in assisting patients with daily living tasks. Committed to improving patient well-being
through personal care and interactive engagement. It's My Great Pleasure to Assist People in Need.
Skills
¢ Behavior redirection + Cashier
« Clinical Quality Program Standards « Telephone experienced, 10 key by touch,
« Care plan assessment filing, multi-task great, etc.
« Knowledge of state regulations + Bilingual
« Quality program protocols + Excellent Communication with People
« Community activities « Always on time with Good Attendence
« Excellent Customer Services +10 years + Easy to Get Along With (Friendly, Fair)
Experience
Direct Patient Support/Direct Care Worker, Nov.3,22 — 07/2024
Mosaic Sales Solutions — Garden City, KS
« Coordinated transportation for medical appointments and other errands.
« Conducted home visits to assess client needs and provide support services.
« Maintained confidentiality according to agency policies regarding client information.
Custer Service/Cashier Assistant, 11/2023 — 12/2023
Neighborhood Walmart — Garden City, KS
« Operated a cash register to ring up sales transactions quickly and accurately.
« Followed proper safety protocols when handling sharp objects such as knives or scissors.
« Processed returns and exchanges according to store policy.
« Greeted customers and answered questions about products, services, and policies.
« Boosted customer satisfaction levels by going extra mile to personalize service for each
customer.
« Processed returned merchandise by strictly following store return and exchange procedures.
« Offered customers carry-out service at completion of transaction.
« Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans
and organizing candy racks.
« Processed efficient and accurate cash, check, debit and credit card payments using Point-of-
Sale system.
Human Resource Assistant, Jan.2019 — 06/2019
Kansas Family and Children Dept. — Garden City, KS
« Filed documents, delivered mail and performed bookkeeping to facilitate office operations of
HR department.
« Coordinated training schedules and filed crucial administrative paperwork.
« Compiled and prepared reports and documents pertaining to personnel activities.
« Responded to internal and external HR-related inquiries or requests.
« Processed, verified and maintained personnel-related documentation.
+ Enforced HR policies and advised employees on labor regulations and company procedures.
« Updated employee database with changes in job title, salary information or contact details.
Education and Training
06/1984 San Benito High School — San Benito, TX
High School Diploma
Contact this candidate