Customer Service High Volume

VICTORIA GIL

/ &)

e yerrlice

OBJECTIVE CONTACT SKILLS

Energetic and customer focused with 2+ Craft and classic cocktails

years of experience in bartending and bottle

service. Skilled and trained to thrive in a fast

paced and high-volume nightlife setting while

delivering VIP level service. Skilled in

mixology, upselling premium products and

maintaining a fun and professional

atmosphere. Excellent memory and a passion

for enhancing the guest experience. Highly

skilled in delivering the best customer service

as I've previously worked at Disneyland and in

n out and currently working at Nordstrom

ebar as a barista. Working atin n out and asa

barista have taught me how to work under

(562) 572 - 0158

Knowledge of spirits and beer

IG : @victoriiaayg VIP & bottle service

*************@*****.*** Upselling

High volume service

Nightclub and lounge

experience

POS system & cash handling

Inventory & bar

setup/breakdown

high pressure and a high-volume

environment.

EXPERIENCE

BABY BROS PIZZA DTLB

Bartender

October 2024 - February 2025

Prepared a wide range of classic

and signature cocktails with

consistent quality. Worked with a

nonexperience bartender and

trained her as well. Ensured a

clean and welcoming bar

environment during high volume

events. Created personal

connections with guests to

increase repeat purchases and

create regulars.

APT 503

Bartender & Bottle Girl

May 2024 —- November 2024

Worked closely with security,

hosts and management to ensure

seamless guest experiences.

Maintained a polished

appearance and calm demeaner

in high energy situations. Skilled

in bottle service presentations

including sparklers and sign

boards to enhance guest

engagement. Went back and forth

working the tables/ floor and

behind the bar making drinks for

guests.

Speed and accuracy and team

player

SEVILLA

Shot Girl

April 2023 - June 2024

Managed cash and square app

transactions during high volume

hours. Walked floor selling themed

shots and upselling to guests.

Assisted with bottle service

presentations and up sale to drinks

or cocktails by taking payments and

getting drinks from the bar

Contact this candidate