Security Guard Customer Service

Mehak saini

Surrey,bc,canada 604-***-**** ************@*****.***

Professional Summary

Dedicated and vigilant Security Guard with over years of experience safeguarding commercial and residential properties. Proficient in surveillance operations, emergency response, and conflict resolution. Holds a valid BC Security Worker License Committed to maintaining a secure environment through proactive measures and adherence to safety protocols.

Certifications & Licenses

BC Security Worker License – License #: E356140

Core Skills

CCTV & Surveillance Monitoring

Access Control & Visitor Management

Emergency Response & Evacuation Procedures

Incident Reporting & Documentation

Conflict Resolution & De-escalation Techniques

Patrolling & Hazard Identification

Customer Service & Communication

Knowledge of BC Security Regulations

Professional Experience

Plex security Vancouver, BC

Security Guard

Conduct routine patrols of commercial properties, ensuring doors, windows, and gates are secure.

Monitor CCTV systems to detect and respond to suspicious activities promptly.

Manage access control by verifying identification and logging visitor information.

Respond to alarms and emergencies, coordinating with local law enforcement and emergency services as needed.

Prepare detailed incident reports and maintain daily activity logs.

Surrey centre, surrey, BC

Security Officer

Provided a visible security presence to deter theft and vandalism within the mall premises.

Assisted in crowd control during events and peak shopping hours.

Collaborated with retail staff to address shoplifting incidents and enforce store policies.

Conducted first aid when necessary and coordinated with paramedics during medical emergencies.

Education

Yorkville university

Bachelor of business administration

Year april 2024 - ongoing

Availability

Available to work full time, including nights and weekends

Specifically available on Tuesdays, Wednesdays, and Thursdays

Additional Information

Languages: Fluent in English and Punjabi

References: Available upon request

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