Project Management Product Development
Resume:
Aparna G
QA Manager
*********@*****.***
SUMMARY
15+ Years of Expertise in Manual & Automation Testing: Adept at managing complex engineering and analytical tasks, ensuring high standards of product quality and compliance.
10+ Years of Experience in Automation Testing: Proficient in using Selenium, Rational Robo & RFT for testing web applications, Android, and iOS applications, supporting diverse technical tasks.
13+ Years of Experience in Team Lead & Project Management: Skilled in project management and coordination, leading cross-functional teams and managing the entire product development lifecycle.
Director-Level Responsibilities: Worked closely with and assisted the director, demonstrating the capability to handle director responsibilities and roles.
Leadership in Director Activities: Successfully managed and executed director-level activities, ensuring seamless continuity and achievement of organizational goals.
Agile Process and Methodology Expertise: Possesses good knowledge and hands-on experience in Agile, ensuring efficient system integration and process establishment.
AI Capabilities for Data Scrutiny: Leveraged AI for in-depth data analysis, offering strategic insights to refine product offerings and transform research insights into successful market introductions.
Innovative Data Visualization: Utilized advanced data visualization tools to articulate complex analytics, empowering stakeholders to make informed decisions.
Mobile Application Platform Expertise: Extensive experience with Symbian, Android, and iOS, demonstrating capability in handling various technical environments.
Testing Real Devices and Emulators/Simulators: Skilled in troubleshooting and engineering tasks involving real devices and virtual environments.
Comprehensive Testing Experience: Involved in GUI, Functional, Database, BAT, Regression, and System-level testing across multiple environments, ensuring thorough testing and incident remediation.
Test Roadmaps and Documentation: Developed test roadmaps, test cases, and scripts, and raised defects, reflecting strong documentation skills for technical issues.
Project Management Skills: Experienced in project estimation, metrics, and resource management, aligning with effective resource allocation and project timeline management.
QA Best Practices Development: Contributed to system design and integration improvements by developing and enforcing best practices for QA architecture
Root Cause Analysis Expertise: Conducted root cause analysis for issues, supporting analytical skills for resolving production issues.
Test Results and Release Management: Prepared test results, test reports, and release notes, ensuring smooth deployments and upgrades as a Release Lead.
Test Cases and Bug Triage Reviews: Conducted test cases, traceability metrics, and bug triage reviews, demonstrating meticulous testing and incident analysis.
Team Collaboration and Self-Management: Self-motivated and capable of working in small or large groups, reflecting strong team collaboration and self-management skills.
3rd-Party Application Support: Experienced in supporting and updating third-party applications, aligning with requirements for integration and support of diverse applications.
Innovative Product Development: Spearheaded innovation in product development, optimizing existing processes and introducing cutting-edge technologies to meet strategic business goals.
Interdepartmental Collaboration: Fostered collaboration among scientists, engineers, and technicians to identify research priorities, manage project timelines, and efficiently allocate resources.
Sustainability and Profitability Focus: Explored new avenues for innovation, focusing on claims, nutritional value, profitability, and sustainability, by staying abreast of industry trends and technological advances.
EDUCATION
Master in Business Administration from, USA
Master in Computer Applications from India.
EXPERIENCE SUMMARY
QA Manager, Washington Health Benefit Exchange, Olympia, Washington (Jan 2022 to present).
SDET Lead, Nationwide, Columbus, OH (Oct 2018 to Dec 2021).
Sr. Project Lead, Sing Post, Singapore (Mar 2014 to Jan 2016).
Senior System QA Architect, Logitech, Newark, USA /India (July 2009 to Mar 2014).
R&D Test Lead Engineer, NOKIA India Pvt Ltd, Bangalore (Mar 2008 to July 2009).
Software Engineer, Huawei Technologies India Pvt Ltd, Bangalore (July 2004 to Oct 2007)
TECHNICAL SKILLS
Testing Tools
Manual Testing, IBM Rational Robot, RFT, Cucumber, Selenium, Appium, Postman, APITesting, SwaggerUI, CraftUI, HPE ALM, UFT, IBM ClearCase.
Defect Reporting Tools
Bugzilla, DTS (Defect Tracking System),
Mercury Quality Center, Jazz, TestTrackClient (TCM, TTP), JIRA, Zephyr, Confluence.
Operating Systems
Win7,8,9, XP, Vista, Unix, Linux, Mac,
Testing Strategies
GUI, Functional Testing, Regression Testing, Smoke Testing. Database Testing, Exploratory, API Testing
Databases
Oracle, Squirrel, SQL Server
IDEs
Eclipse, iSAP Studio
Frameworks
Maven, JUnit, and TestNG, Keyword Driven, Data Driven, HPE-ALM
Languages
Java/J2EE, C, C++, PL/SQL, Phyton
Scripting
Java 4.0 Java Script, VB Script, Prompt Engineering
Performance profiling/monitoring tools
Jprofiler, Optimize IT.
Other Tools
Napkin AI, Chatgpt, Power BI, Natural Language Processing (NLP), Adobe eCommerce Magento, Copilot, Chabot, LLM, ML
Agile Methodologies:
Scrum, TDD, CI/CD
PROJECT EXPERIENCE
Washington Health Plan Finder (Jan 2022 – present)
Client: Washington Health Benefit Exchange
Role: QA Manager
Description: The Washington Health Benefit Exchange was created in Washington state as a public-private partnership. The Exchange is responsible for the operation of Washington Healthplanfinder, an easily accessible, online marketplace for individuals and families to find, compare, and enroll in Qualified Health Plans, Qualified Dental Plans, and Washington Apple Health (Medicaid).
Responsibilities:
Inspected and worked on HTTP web services applications and Postman APIs.
Executed SQL Scripts to retrieve test groups and manipulate data for testing purposes.
Log and track bugs using JIRA, categorize them based on their severity, and interact with developers in resolving critical and high defects.
Perform Regression Testing for fixes and Enhancements of the application.
Participate in Daily Testing calls with vendors, Weekly Status Reports, and Defect Triage Meetings to provide updates and input.
Implemented AI for data modeling, enabling comprehensive insights into user behaviors and preferences regarding healthcare plans.
Utilized data visualization methodologies to illustrate findings, assisting stakeholders in making well-informed decisions. Possess knowledge of various testing concepts in the user environment along with the ability to understand Functional Requirements and be involved in Task breakdown, Task allocation, Execution, Delivery, Test Cases, Test Planning, design walkthroughs, and Estimations.
Work closely with sprint developers and functional testers to understand and create Automation functional and Regression test cases.
Attend all required and essential Meetings related to Project Enhancements and Future project implementations.
Test different Carrier plans and eligibility based on conditions, created 200+ Regression Test Applications.
Nationwide Insurance (Oct 2018 – Dec 2021)
Client: Nationwide
Role: SDET Lead
Description: Nationwide Mutual Insurance Company, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. Nationwide provides several products and financial services like auto, fire, life, health, and commercial insurance; annuities; mutual funds; and retirement plans.
Responsibilities:
Analyzing Business Requirement Documents and Functional Specification documents.
Assigns Test Scenarios to Analysts.
Provided support for System Testing (ST).
Conducting Meetings and following Agile Methodologies (Sprint, Daily Standups, Demos, Retrospectives).
Coordinates interface testing with other affected areas with the Development team.
Part of Release Testing and monitoring production site.
Raising bugs in JIRA and participating in Bug Triage meetings.
Walks through test scenarios with the Project team and test team.
Designed End to End Test Scenarios, Scripts, and test data.
Developed automation test scripts for End-to-end scenarios using the Selenium automation tool.
Part of Automation test plan creation.
Coordinating with Business Analysts for any inputs/clarifications.
Reviewed the automated test scripts and helped the team members improve the automated test script development.
Identified End-to-end scenarios and worked with developers in executing the scenarios and resolving various issues.
Execution of test scripts that cannot be automated.
Writing and execution of SQL queries.
E-commerce, EasyToShip (Mar 2014 – Jan 2016)
Client: SingPost
Role: Sr. Project Lead
Description: SingPost eCommerce is an E-Commerce enabler that provides brands and retailers with end-to-end e-commerce solutions (like mobile commerce, payment gateways, Supplier, product load, Shipping, Billing, etc.) in Singapore. Singpost partners with brands to launch and manage their online stores across Asia-Pacific, thereby providing the gateway needed to access consumers in the region.
Responsibilities:
Involved in designing High-level test cases.
Closely worked with Business users as a BA (Business Analyst) to meet their requirements.
Prepared Test Road Map and Test Plan.
Developed Automation framework and Scripts.
Reported bugs using JIRA and supported the development team to resolve issues.
Coordination and effectively communicating with onsite clients.
QA Team management, follow-ups, issue coordination, and monitoring of the team status.
Supporting custom applications.
Supporting and updating 3rd-party applications.
Harmony Remotes (Jul 2009 – Mar 2014)
Client: LOGITECH
Role: QA Architect
Description: Logitech makes universal remotes that are easy to use and have lots of features. Their Harmony series is famous for being user-friendly and can control many devices. Logitech cares about making good products that make home entertainment easier for everyone. Harmony supports different universal remotes, which we have to configure from the web.
Responsibilities:
Tested MemberWeb desktop application, installing software, and creating accounts for remote series 360, 500, 600, 780, 800, 900, 1100, and 1000.
Provided support for Affinity, aiding in the management of remotes (200, 300, 600, 650, 700, HOne) on myharmony.com.
Managed testing for the Harmony Control smartphone app on Android and iOS devices, including Pimento hub functionality.
Conducted testing for hub configuration, firmware upgrades, device pairing, touch activity start, and favorite channel features.
Verified functionality for multiple activities on the home screen, gesture commands, and control screen customization.
Ensured accurate device listing, manual synchronization, and proper setup of WiFi settings.
Collaborated with development teams to address issues and enhance remote control features for seamless user experiences.
Provided training and support to QA team members, ensuring efficient testing processes and high-quality deliverables.
NOTE: Additional project details will be shared upon request.
R&D Test Lead Engineer, NOKIA India Pvt Ltd, Bangalore - Mar 2008 to July 2009.Software
Engineer, Huawei Technologies India Pvt Ltd, Bangalore - July 2004 to Oct 2007.
Contact this candidate