Certified Pharmacy Tech
Resume:
LaToya S. Patterson, CPhT
**** ********* ***, **********, ** 334-***-**** *******************@*****.***
Experience
Publix Pharmacy Supermarket, Montgomery Al.
Certified Pharmacy Tech
October 2022-present part time
$15,000 a year
Greeted customers and responded to questions and requests for information.
Ordered and receive prescription drugs and supplies inventory stock.
Initiated refill requests sent to doctor’s office per patient request.
Ensured that medications rotated, within date, and properly displayed.
Counted and labeled prescription drugs and supplies for pharmacist to verify.
Ensure that NIOSH (hazardous) medications labeled properly for safety procedure and counted on separate counting trays when dispensing.
Compounded oral liquids antibiotics and magic mouthwash ratios.
Properly disposed of outdated, discontinued, and/or unsalable merchandise.
Assisted monthly controlled medications inventory count for pharmacist to document accurate count.
Reconciled insurance discrepancies.
Assisted pharmacist with other duties as assigned.
Ensured that all pharmacy duties completed in compliance with Publix policy and all federal, stated, and local laws and regulations.
Trained and/or mentored other representatives in pharmacy chat service called Backline that provided services to other pharmacies and nurses that needed assistance in resolving rejected or adjudication claims, updating patient’s profiles, and assisting authorization request in a timely manner.
Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent
Ability to train pharmacy technicians and students
Knowledge of pharmacy technicians principles, concepts, and theories
Knowledge of prescription process and medication ordering
Baptist Medical Center, Montgomery Al
Patient Access Team lead/CPAR
November 21- Present
40hours a week/45,600 a year
Coordinates admitting, registration and guest coordination services within a facility and provides oversight of assigned points of registration and guest entrances
ensuring accounts are financially cleared prior to service
demonstrates proficiency in all phase of financial clearance including: scheduling, insurance verification, price estimation, verifying and obtaining authorizations, pre-certification, and medical necessity
determine benefit and coverage levels and connect patients with financial assistance resources as needed
OptumRX, Montgomery Al
Pharmacy Customer Service Representative
January 2013 –November 2022
40 Hours a Week/ $42,500
Answered 50-70 inbound calls per day from hospice clients on issues related to benefit eligibility questions and prescription status inquiries.
Identified issues and communicated solutions to hospice clients and pharmacies with prescription orders.
Coordinated internal resolution of claims exceptions and other issues to include determining appropriateness of overriding pharmacy claims edits and error messages.
Assisted with entering new prescription orders into system.
Trained and/or mentored other representatives in pharmacy chat service called Backline that provided services to other pharmacies and nurses that needed assistance in resolving rejected or adjudication claims, updating patient’s profiles, and assisting authorization request in a timely manner.
CVS Pharmacy Greenville, Al
Pharmacist Technician/Inventory Manager/Cashier
02/2006-12/2012
40 hours a week/37,000 a year
Greeted customers and responded to questions and requests for information.
Ordered and received prescription drugs and supplies inventory stock.
Initiated refill requests sent to doctor’s office per patient request.
Ensured that medications were rotated, within date, and properly displayed.
Counted and labeled prescription drugs and supplies for pharmacist to verify.
Ensure that NIOSH (hazardous) medication were labeled properly for safety procedure and counted on separate counting trays when dispensing.
Compounded oral liquids antibiotics and magic mouthwash ratios.
Properly disposed of outdated, discontinued, and/or unsalable merchandise.
Assisted monthly controlled medications inventory count for pharmacist to document accurate count.
Reconciled insurance discrepancies.
Assisted pharmacist with other duties as assigned.
Ensured that all pharmacy duties were completed in compliance with CVS policy and all federal, stated, and local laws and regulations.
Education
Jess Health Services
Montgomery Al,
May 2020
Certified Pharm Tech
Greenville High School
Greenville Al
May 2004
Diploma
Contact this candidate