Data Entry It Support
Resume:
OVERCOMER ISRAEL
IT Support Data Entry Specialist
+234********** *****.******@*****.*** Port Harcourt, Nigeria. EXPERIENCE
IT Administrator
Maryland Healthcare
**** - ******* **** ********, *****ia
Diagnoses and fixes network issues across hospital departments to ensure smooth connectivity
Monitor and manage wireless access points and restrict unauthorized network access
Support Electronic Medical Record (EMR) systems by resolving operational faults and user challenges
Handling 20–30 service tickets per week across 6 departments Front Desk Officer
Maryland Healthcare
2023 - 2024 Port Harcourt, Nigeria
Oversaw the front desk team and coordinated patient reception and registration
Maintained a friendly, efficient front-desk environment that supported positive patient experiences
Data Entry Clerk
Maryland Healthcare
2022 - 2023 Port Harcourt, Nigeria
Entered data from over 5,000 patient folders into Excel during hospital digitization
Organized digital patient files by ID after scanning and indexing physical records
Recognized for accuracy, speed, and attention to detail in data management tasks
EDUCATION
B.Sc. in Information Technology
BYU Pathway Worldwide
2025 - 2027 Online
(In Progress)
Currently pursuing a Bachelor’s degree with a specialization in System Administration
Coursework focused on IT infrastructure, system administration, and foundational cybersecurity
B.Sc. in Pure and Applied Mathematics
Rivers State University
2024 - 2027 Port Harcourt, Nigeria
(Currently Enrolled)
B.Sc. in Pure and Applied Mathematics
SUMMARY
Detail-oriented and resourceful IT Support
professional with hands-on experience in network
troubleshooting, EMR system support, and
technical issue resolution in a healthcare
environment. Strong foundation in data entry and
administrative operations, with exceptional typing speed (81-106 WPM). Currently building skills in
Cybersecurity through online learning and a
structured self-study roadmap. Eager to grow into
a cybersecurity- focused career while leveraging
existing technical experience.
KEY ACHIEVEMENTS
Network Uptime Improvement
Increased network uptime by 25% by
resolving connectivity issues in hospital
departments.
Enhanced Network Security
Reduced unauthorized network access
incidents by 15% through enhanced security
measures.
Data Digitization Efficiency
Enter 5,000+ patient folders into digital
system, reducing retrieval time by 40%.
Exceptional Customer Service
Achieved 98% patient satisfaction rate in
front desk service during peak hours.
LANGUAGES
English
Native
SKILLS
Customer Service Typing (106 WPM)
Leadership EMR Microsoft Excel
Microsoft Word Troubleshooting
System Admin Data Entry
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