F I N A N C I A L A I D S P E C I A L I S T W I T H 2 3 Y E A R S O F
E X P E R I E N C E I N A D M I N I S T E R I N G F E D E R A L, S T A T E, I N T I T U T I O N A L A I D A N D V A B E N E F I T S S K I L L S
Strong analytical, organizational skills; attention to details and ability to solve problems.
Experience in working with COD, NSLDS, Salesforce, DegreeWorks, ProSAM, Banner, Canvas
Excel (VLOOKUP, formulas, Pivot tables)
Innovative, results-delivering
professional with a record of
advancing organizational goals by
assuring the accuracy of financial
aid program data. Utilize ability to
work with College departments
and students to meet Federal, State
regulatory requirements and
guidelines. Excel in fast paced
environment demanding attention
to detail. Excellent customer
service skills.
**********@*****.***
https://www.linkedin.com/in/elena-
ashby-41746773/
2
E X P E R I E NCE
Financial Aid Counselor III University of the Pacific
2023 – present
Data load (ISIR load, ISIR corrections load)
Student assistance, customer service, financial aid counseling
Student Support Advisor II DeVry University 2014
– 2022
Assist student with Financial Aid applications, managing student files and insuring timely distribution of student finance.
Manage Cal Grant project and develop policies and
procedures to satisfy regulatory compliance
Create payment rosters and reconciliation reports. Grant Specialist Heald College 2005 – 2013
Served as subject matter expert for complex funding and data management issues. Partnered with technical staff to facilitate seamless uploads of reports and data files onto external databases; improved speed and accuracy of reporting to external agencies.
Drastically reduced audit findings and fines in Cal Grant audits, conducted by CSAC and internal audits
Administered and reconciled $20M in Cal Grants and Pell Grants to meet all mandatory reporting requirements; generated monthly and yearly reports used to forecast corporate budgets.
Senior Financial Aid Advisor DeVry University
2001 – 2005
Administered Cal Grant program; reconciled FWS and Cal Grant funds.
Provided enrollment certifications to Veteran's
Administration and Vocational Rehabilitation.
P R O J E C T
MANAGEMENT AND
DATA MANAGEMENT
Increased Cal Grant funding from
$15M to $20M in two years;
developed system wide process for
identifying eligible students,
increasing application rate, and
verifying applicant eligibility;
significantly improved
organization's ability to forecast
revenue.
Secured uninterrupted access to
federally regulated funding sources
with accurate and timely filing of
Department of Education annual
"Fiscal Report and Application to
Participate" (FISAP).
Ensured regulatory compliance
with timely and accurately
reporting information on
Integrated Postsecondary
Education Data System (IPEDS)
Key-contributor to reports, funds
analysis, and forecasting utilized
by management to track regulatory
compliance and adjust projections
for stockholders.
Captured information from 12
locations; improved methods of
data collection increasing accuracy
of real-time data necessary to
supported audits verifying
compliance with federal, state and
regulatory agencies.