Customer Service Warehouse Worker

Jeremiah Anthony

*******@*****.*** 346-***-**** Houston, TX

SUMMARY

Experienced Warehouse Worker with 3 years in logistics and materials handling, seeking a role to leverage expertise in order picking, loading, and unloading. Proven track record at Walgreens Warehouse and FedEx Ground, adept with RF scanners, pallet jacks, and maintaining safety standards. Strong organizational skills and ability to collaborate effectively within fast-paced environments.

WORK EXPERIENCE

Landscaping Co. Houston Tx

Groundskeeper Aug 2024 - Sep 2024

• Maintained and enhanced the aesthetic appeal of landscapes by executing tasks such as mowing, trimming, planting, and irrigation system management to ensure optimal growth and presentation.

• Removing trash and debris from outdoor areas

• Operating power equipment, such as mowers, leaf-blowers, and edgers Walmart Fuel Station Katy, TX

Cashier/Customer Service Oct 2023 - Feb 2024

• Processed transactions efficiently, including handling cash, credit, and checks, while ensuring accurate pricing and issuing change, receipts, and refunds.

• Resolved customer inquiries and complaints with professionalism, enhancing the overall customer experience and maintaining satisfaction.

• Maintained organized and clean checkout areas, contributing to a welcoming environment, and ensured cash drawer balances were accurate at the start and end of each shift. FedEx Ground Cypress, TX

FedEx Package Handler Sep 2022 - Jan 2024

• Sorted and stacked packages on pallets, ensuring efficient organization and adherence to safety guidelines.

• Efficiently sorted and scanned hundreds of packages per shift, ensuring accurate delivery routes.

• Loaded and unloaded packages using various warehouse tools, including pallet jacks, forklifts, and conveyor systems, to maintain seamless warehouse operations.

• Prepared packages for delivery by utilizing scanners and handheld printers, while consistently following instructions from management

• Consistently loaded and unloaded trucks while maintaining safety standards and preventing package damage.

• Collaborated with warehouse team to meet daily shipping targets and maintain operational efficiency.

• Proficiently operated warehouse equipment including conveyor belts and handheld scanners.

• Identified and reported any discrepancies or damaged packages to ensure customer satisfaction. Spec's Liquor Katy, TX

Team Member Aug 2021 - Nov 2021

• Collaborated effectively with team members to consistently meet and exceed daily, weekly, and monthly sales targets.

• Managed inventory by stocking shelves and maintaining a clean and organized sales floor to enhance customer experience.

• Operated cash register efficiently while providing excellent customer service by greeting and assisting customers with inquiries.

Academy Sports + Outdoors Katy, TX

Shipping and Receiving Jan 2021 - Aug 2021

• Managed the shipment and receipt of all products, materials, and supplies, ensuring efficient and accurate processing.

• Collaborated effectively with logistics technicians, customer service representatives, and service providers to streamline operations.

• Maintained a clean and organized workspace, facilitating prompt unloading, sorting, and stocking of receivables.

• Accurately received and inspected incoming shipments, cross-referencing with purchase orders to ensure accuracy.

• Efficiently picked and packed customer orders, adhering to proper packaging procedures and labeling standards

• Maintained detailed inventory records, performing cycle counts to ensure stock accuracy.

• Operated forklift to effectively move and store pallets within the warehouse.

• Collaborated with shipping carriers to schedule deliveries and resolve any shipping issues. Walgreens Warehouse Houston, TX

Warehouse Worker Jan 2020 - Oct 2020

• Processed and loaded orders, ensuring timely and accurate shipment preparation by handling supply requests, pulling materials, and packing boxes for delivery.

• Maintained a safe and organized work environment by keeping shelves, pallet areas, and workstations clean and orderly.

• Track inventory levels, perform regular checks, and update the warehouse management system

• Safely operate forklifts, pallet jacks, and hand trucks

• Follow safety protocols and maintain a clean and organized work environment

• Collaborate with other team members to meet warehouse objectives

• Check invoices for accuracy and detect missing or defective products

• Meet deadlines and be committed to quality service EDUCATION

Westfield High School

High School Diploma

Houston

CERTIFICATIONS

Manufacturing Certification, Daikan 2024

Food Handler Certification

Pallet Jack Certification

SKILLS

Hand Tools • Warehouse Associate • Picker Packer • Unloading • Shipping & Receiving • Pallet Jack • Load & Unload • Order Picking • RF Scanner • Logistics • Cash Register • Customer Service • Communication Skills • Driving • English

• Restaurant Experience • Warehouse Management • Manufacturing • Microsoft Word • Cooking • Schematics • Pallet Jack • Organizational Skills • Warehouse Experience • Materials Handling • Attention to Detail • Time Management • Safety Awareness • Forklift Operation • Basic Math Skills • Teamwork • Physical Stamina • Problem-Solving

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