Business Analyst Systems
Resume:
ANN M JANSSEN
BUSINESS SYSTEMS ANALYST
Dynamic and versatile Business Analyst and Certified Scrum Professional (SPOC, SCM) with a strong foundation in information technology, project management, and product lifecycle optimization. Proven success in both Agile/Scrum and waterfall environments, specializing in user stories, requirements gathering, technical gap analysis, and end-to-end software development and support. Experienced in collaborating with global, cross-functional teams both remotely and in person. Recognized for strong communication, facilitation, and leadership skills that drive continuous improvement and project success.
PROFESSIONAL EXPERIENCE
Business Process Analyst Advisor Nov 2021 – Feb 2025 General Dynamics Information Technology (GDIT), Lincoln, NE
● Requirements gathering, writing, caring for stories in VersionOne.
● Organizing and implementing releases to lower and Production environments.
● Testing of software enhancements.
● Acting scrum master on IMF-IS 2 (integrated Fleet Management Phase 2) .
● Requirements gathering, creating and caring for stories in VersionOne,
● Training and coaching of team members .
● Support of developers and other IMF staff .
● Scrum master on Click N Ship, Loyalty Point and Custom Forms Online. Coordinating delivery of new products, while maintaining existing systems using VersionOne to track project artifacts and ServiceNow to manage the IT infrastructure delivering the services themselves.
● Provided alternatives, recommendations, and assistance to management involved in the development, integration, and installation of new products.
● Responsible for Release management and implementation of changes.
Sr Technical Business Analyst - HRiT March 2021 – August 2021 WellsFargo, Minneapolis, MN
● Technical analyst with data implementation background and strong SQL skills performing analysis of complex problems related to integrations or reporting with effective communication supporting change within a data focused environment.
● Moving Incentive compensation data from Peoplesoft to Varicent using informatica.
Business Systems Analyst Consultant May 2019 – August 2020 WellsFargo, Minneapolis, MN
● Worked with Wells Fargo to implement a new process for the sales team to submit requests for business users to set up eSign digital signatures with legal documents required for accounts.
● Performed as Story Owner, writing and caring for user stories in an Agile environment.
CONTACT
Lincoln, NE (Open to Omaha, NE or
remote)
***.*******.*@*****.***
linkedin.com/in/annjanssen
INDUSTRY EXPERIENCE
Financial
Government
Healthcare
Information Technology
Retail
Travel
EDUCATION AND
CERTIFICATIONS
Associate of Applied Science
Accounting and Computer
Programming,
Lincoln School of Commerce
Lincoln Ne
Scrum Product Owner
Certified (SPOC)
Scrum Study Accreditation Body for
Scrum
Certified Scrum Master (SCM)
Scrum Study Accreditation Body for
Scrum
SKILLS
Tools and Frameworks:
Microsoft Office, Project, Visio, TFS,
Visual Studio, VSS, SharePoint,
ServiceNow
VersionOne, JIRA, CVS, TOAD,
Xcode, ClearCase, Remedy, HP
Application Lifecycle Management
(ALM), CA-Agile Central, HP Quality
Center, XMLSpy, UltraEdit,
Informatica, Postman
Operating Systems and Coding
Languages:
SOLARIS, AIX, OS/X, V, OS/400,
Microsoft Windows, Linux–Fedora
CTREE, DB2, MYSQL, ORACLE PC,
SUN, MAC, IBM AS400, RS6000
C, C++, Jscript, JSON, Java, Cocoa,
COBOL, PL/SQL, XML, HTML,
HTML5
● Gather requirements, gap analysis, documenting findings for Quality assurance team, writing user guides, exposure to Tableau reporting.
● Used JSON to send specific data to a testing server to be used for downstream testing.
● Conducted meetings with the SMT (self-managed team) working with product releases.
Business Systems Analyst Consultant June 2017 – May 2019 Intensibility, Waverly, MN
● Worked on various small to medium size projects.
● Successfully earned my life and health insurance license for the state of Minnesota.
● Supported customers of the Chase/Expedia Ultimate Rewards Travel Website.
● Provided technical support in retail marketing, merchandising and pharmacy.
Business Systems Analyst/Tech Consultant March 2015 – May 2017 Fiserv, Lincoln, NE
● Lead the design, and implementation of Custom projects.
● Define file and screen layouts by engaging the stakeholders for specific bank applications.
● Provided analysis and guidance to 3rd parties utilizing Web Service Oriented Architecture services. Analysis included message flow, XML field mapping using the ISO 20022 standard financial services industry schemas, debugging, and product business rules definition.
● Assisted with testing, break/fix and coordinated communication with all stakeholders.
● Ensured the correct version of code was sent to the bank's site for installation before configuring retail online and business online.
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