Project Manager It

Michael Morgan

San Antonio, TX 210-***-**** *******@*****.*** linkedin.com/in/michael-morgan-mba20497257/

IT PROJECT MANAGER AGILE DELIVERY VETERAN LEADER

Results-driven IT Project Manager with a strong foundation in Agile methodologies and a proven track record of leading cross-functional teams through sprint-based software development. Skilled at driving iterative delivery, conducting sprint reviews and retrospectives, and fostering stakeholder engagement at all levels—from technical staff to executive leadership. Known for tailoring communication strategies to meet the needs of diverse audiences while delivering high-impact solutions in dynamic environments. Multilingual (Spanish, Italian, French), emotionally intelligent, and committed to operational excellence.

SKILLS

Project Leadership & Agile Delivery: Scrum Kanban Sprint Planning Sprint Reviews Retrospectives Backlog Grooming Jira MS Project Cross-Functional Team Leadership Conflict Resolution

Stakeholder Engagement & Communication: Executive Reporting Tailored Communications Change Management Status Dashboards Presentation Development Emotional Intelligence Stakeholder Mapping

IT & Technical Tools: Microsoft Active Directory Windows Server VMware AWS Nutanix Azure M365 SAP Defense Ready Cloud Security

Professional Strengths: Process Optimization Time Management Adaptability Bilingual Communication Strategic Planning Mentorship & Team Development

CERTIFICATIONS

Project Management Professional (PMP), PMI – (Expected 06/2025)

CompTIA A+ – 05/2025

CompTIA Tech+ – 03/2025

Google IT Support Certificates – 03/2025

EDUCATION

Technical Fundamentals, NPower – San Antonio, TX (Expected 07/2025)

MBA, Project Management – DeVry University – San Antonio, TX, 2014

BS, Management Studies – University of Maryland – College Park, MD, 2005

EXPERIENCE

IT Project Manager Intern

PROJXON Remote Jan 2025 – Mar 2025

Led Agile project teams through sprint-based development cycles for AI and software integration projects, improving delivery cadence and feature visibility.

Conducted sprint reviews and retrospectives to gather stakeholder feedback and maintain alignment with evolving goals.

Facilitated daily standups and backlog refinement sessions; authored project plans using Jira and MS Project.

Tailored communications for developers, business leads, and executive sponsors.

Key Achievements:

Accelerated product delivery timelines by 25%.

Improved stakeholder satisfaction by 30% through structured engagement.

Subcontractor (Project Lead – Agile Operations)

Principal Distribution Austin, TX Mar 2024 – Dec 2024

Led Agile ceremonies to enhance transparency and accountability.

Translated strategic goals into sprint-level objectives; refined processes to improve operational throughput.

Adjusted communication strategies based on audience—drivers, managers, clients.

Key Achievements:

Reduced project delays by 35%.

Boosted sprint completion by 20%.

Owner / Operator – Program & Operations Lead

MJMorgan Enterprises, LLC Pipe Creek, TX Jan 2015 – Aug 2023

Built a logistics company from the ground up, scaling to $500K revenue.

Implemented Agile-style task cycles and retrospectives to drive operational improvements.

Communicated effectively across all levels—drivers, clients, vendors.

Key Achievements:

Improved delivery efficiency by 98%.

Achieved 87% retention through strong leadership and team culture.

Technical Project Manager – Federal Projects

AATD, LLC San Antonio, TX Jul 2014 – Feb 2018

Managed federal IT portfolios ($7M+) using Agile practices across ERP, automation, and document control.

Led sprint planning and demos; reported progress to government officials.

Guided deployment of Defense Ready and other systems to 59K+ users.

Key Achievements:

Improved system adoption by 40%.

Delivered major projects under budget and ahead of schedule.

Cosmetic Program Manager

CARMAX San Antonio, TX Jul 2013 – Jul 2014

Directed production teams using Agile-inspired workflows and metrics.

Identified inefficiencies and introduced regular feedback loops.

Key Achievements:

Doubled throughput (87 171 units).

Maintained 100% team retention.

Information Manager – IT & Communications Projects

United States Air Force Separated: 2012

Oversaw infrastructure projects including Azure/M365 deployments.

Led cloud migration, security initiatives, and Windows domain management.

Tailored briefings for senior officers and technical teams.

Key Achievements:

Digitized 25K+ documents.

Identified $400K in excess resources—contributing to $16M savings.

COMMUNITY LEADERSHIP

Member, Chamber of Commerce Bandera, TX 2021 – Present

Vice President, Bear Springs Trail HOA Pipe Creek, TX 2025 – Present

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