Customer Service Front Desk

MYRON BROOKS

BACHELOR OF SCIENCE IN BUSINESS

717-***-**** *************@*****.*** Harrisburg, PA Professional Summary

Motivated and adaptable business graduate with a strong foundation in operations, leadership, and administrative support. Former collegiate athlete and leadership council member with proven ability to manage responsibilities in high-paced environments. Skilled in team coordination, project oversight, customer service, and analytical problem-solving. Passionate about contributing to innovative and people-centered organizations with a focus on growth and operational efficiency. Education

Chestnut Hill College – Philadelphia, PA

Bachelor of Science in Business (May 2025)

Associate of Science in Business (2023)

Central Dauphin High School – Harrisburg, PA

High School Diploma (June 2020)

Professional Experience

Administrative Assistant (Front Desk)

Chestnut Hill College – Philadelphia, PA

Nov 2023 – Apr 2025

• Maintained detailed attendance records for student-athletes to support compliance with department standards

• Trained and supervised new student workers to ensure consistent front desk operations and adherence to college policies

• Demonstrated high-level communication skills and professionalism in a structured academic environment

• Balanced administrative tasks with interpersonal engagement to support campus life functions

Customer Support Associate

Avis & Budget – Harrisburg, PA

Jun 2024 – Aug 2024

• Provided customer service and rental support in a fast-paced business setting

• Collaborated with operational teams to forecast vehicle availability and streamline logistics

• Identified opportunities for customer satisfaction improvement and process optimization

Business Development Intern

Cutco – Camp Hill, PA

Jun 2023 – Aug 2023

• Scheduled and led customer appointments, demonstrating effective communication and presentation skills

• Participated in training conferences to develop business acumen and interpersonal techniques

• Promoted to Leadership Academy based on performance and initiative Leadership Experience

• Mentored 6 college peers, guiding their academic and personal development through structured support and accountability

• Spearheaded campus events and community engagement initiatives to foster student leadership and belonging

• Ensured mentees maintained academic standing and were equipped with resources for success

Honors & Awards

• Chi Alpha Sigma National Scholar-Athlete Honor Society (April 2024)

• CHC Athletic Academic Honor Roll (2021–2024)

• All-Academic Team (Dec 2023, Dec 2024, Apr 2025)

• 4x Dean’s List (2021–2025)

• Logue Scholar (2024–2025)

Contact this candidate