Case Manager Human Resources

Rachel Gary

HEALTH ADMINISTRATION

EMPLOYMENT HISTORY

August 2022 – August 2023

Clinical Case Manager/Coordinator, Henderson

Behavioral Health

Completed client intake and facilitated workshop and counseling for client life skill development. Scheduled established and new client appointments to conduct intake interviews and updates with clients; communicated with clients via email, telephone and mail. Completed research projects for group meetings; and contact liable resources for clients.

April 2019 –May 2022

Healthcare Coordinator, NTT Data (Contract)

Performed administrative tasks to support the Human Resources department for CVS/Aetna. Including maintaining employee records and assisting employees with benefit enrollment, providing numbers to other resource departments, scheduling appointments for onboarding employees and ensuring compliance with company policies under Manager. March 2017 –April 2019

Case Manager, Department of Children and Families

Aided with clients applying for benefits for Food, Medical and Cash assistance. Review and determine client eligibility by completing client interviews. Calculated and completed data analysis. Stayed abreast with the latest healthcare and governmental programs. Managed caseloads and scheduled client interview.

EDUCATION HISTORY

February 2014 – September 2018

Bachelor's Degree, Health Administration

University of Phoenix

January 2020 – February 2022 (did not complete)

Juris Masters, Health Care Regulation

Florida State University

April 2025– January 2026

Certification, Business Management & Analysis

Sheridan Technical College

SKILLS

• Communication

• Time management and Organizational skills

• Active listening

• Confidentiality

• Detail Oriented

• Interpersonal and Computer Literacy/Data Entry

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