STEVEN MENDEZ
**************@*****.***
Pittsfield, MA 01201
Contact
Detail-oriented Business Administration Assistant with hands-on experience in logistics, inventory
management, customer service, and data entry. Demonstrated success in both civilian and military
environments, with a strong understanding of supply chain operations, economic principles, and technology.
Recognized for leadership, accountability, and communication skills. p r o f e s s i o n a l s ummary
S k i l l s
Inventory management Proficient in [software] and
technology
Data entry and reporting Ordering and stocking
procedures
Written and verbal
communication
Training Junior Team Members
Proficient in Microsoft Office
Suite
CASHIER
STOP & SHOP — Pittsfield, MA
Aug 2021 - Jun 2022
SERVER
TANGLEWOOD — Lenox, MA
Jun 2022 - Oct 2022
SERVER
JACOB'S PILLOW DANCE FESTIVAL — Becket, MA
Aug 2022 - Sep 2022
E x p e r i e n c e
Operated POS systems to record transactions efficiently. Handled cash with high accuracy, taking care to check bills for fraud. Monitored self-checkout systems and provided help in resolving complex problems. Stocked, tagged and displayed merchandise as required. Served food and beverages promptly with focused attention to customer needs. Cultivated warm relationships with regular customers. Processed orders and sent to kitchen employees for preparation. Bussed and reset tables to keep dining room and work areas clean. Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing,
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Answered customers' questions, health & safety concerns, recommended items, and recorded order information. Cleaned dishes and utensils and inspected for cleanliness before sending them outside of the kitchen.
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SERVER
CANYON RANCH — Lenox, MA
Mar 2023 - May 2023
UNIT SUPPLY SPECIALIST (92Y)
ARMY NATIONAL GUARD — Springfield, MA
May 2023 - Present
ingredients and cooking methods.
Served food and beverages promptly with focused attention to customer needs. Worked with KDS's, or Kitchen Order Systems, to place orders and handle complimentary items. Maintained clean and organized dining areas to uphold restaurant hygiene standards. Completed regular inventory counts of equipment on book for unit. Maintained records of supply transactions for accuracy and tracking. Oversaw supply requests, accountability, and receipts. Prepared detailed reports on unit inventory and expenditures to inform senior personnel. Recorded damages, shortages and corresponded with shippers to rectify issues. ASSOCIATE IN ARTS (A.A.) IN BUSINESS ADMINISTRATION May 2025 BERKSHIRE COMMUNITY COLLEGE — Pittsfield, MA HIGH SCHOOL DIPLOMA
Jun 2022 TACONIC HIGH SCHOOL — Pittsfield, MA
Education
Certifications
Drivers License Military Logistics
Suicide Prevention Certified Combat Lifesaver (CLS) Course Certified Received Associates Degree in the field of Business Administration with Honor Roll. Received several scholarship grants during time spent at Berkshire Community College. Promoted three times within the military after receiving multiple awards for recognition based on individual excellence and outstanding performance.
Accomplishments
References available upon request
References
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